Therefore, you are able to get hang of the essential points in a shorter time compared to those who are not willing to use our CRT-261 Reliable Study Questions Files exam torrent. We guarantee that after purchasing our CRT-261 Reliable Study Questions Files exam torrent, we will deliver the product to you as soon as possible within ten minutes. So you don’t need to wait for a long time and worry about the delivery time or any delay. Our IT professionals have made their best efforts to offer you the latest CRT-261 Reliable Study Questions Files study guide in a smart way for the certification exam preparation. With the help of our CRT-261 Reliable Study Questions Files dumps collection, all level of candidates can grasp the key content of the real exam and solve the difficulty of CRT-261 Reliable Study Questions Files real questions easily. Passing a CRT-261 Reliable Study Questions Files exam to get a certificate will help you to look for a better job and get a higher salary.
Salesforce Service Cloud Consultant CRT-261 There is no doubt that you can get a great grade.
You can also try the simulated exam environment with CRT-261 - Certification Preparation for Service Cloud Consultant Reliable Study Questions Files software on PC. So we have adamant attitude to offer help rather than perfunctory attitude. All CRT-261 Reliable Exam Questions Explanations test prep is made without levity and the passing rate has up to 98 to 100 percent now.
You will surely benefit from your correct choice. Not only we provide the most valued CRT-261 Reliable Study Questions Files study materials, but also we offer trustable and sincere after-sales services. As we all know, it’s hard to delight every customer.
Salesforce CRT-261 Reliable Study Questions Files - It is very easy and convenient to use and find.
As the employment situation becoming more and more rigorous, it’s necessary for people to acquire more CRT-261 Reliable Study Questions Files skills and knowledge when they are looking for a job. Enterprises and institutions often raise high acquirement for massive candidates, and aim to get the best quality talents. Thus a high-quality CRT-261 Reliable Study Questions Files certification will be an outstanding advantage, especially for the employees, which may double your salary, get you a promotion. So choose us, choose a brighter future.
Their masterpieces are instrumental to offer help and improve your performance in the real exam. Being dedicated to these practice materials painstakingly and pooling useful points into our CRT-261 Reliable Study Questions Files exam materials with perfect arrangement and scientific compilation of messages, our CRT-261 Reliable Study Questions Files practice materials can propel the exam candidates to practice with efficiency.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
VMware 2V0-11.24 - There is an old saying goes, good memory is inferior to sodden ability to write, so we believe that it is a highly productive way for you to memory the knowledge point and review the reference books more effectively. Splunk SPLK-1002 exam questions can fuel your speed and help you achieve your dream. Our working staff regards checking update of our HP HPE6-A73 preparation exam as a daily routine. Fortinet FCP_FMG_AD-7.4 - But if you buy our Certification Preparation for Service Cloud Consultant test torrent you only need 1-2 hours to learn and prepare the exam and focus your main attention on your most important thing. So if you are in a dark space, our Adobe AD0-E908 exam questions can inspire you make great improvements.
Updated: May 28, 2022