Our CRT-261 Reliable Practice Questions Free study guide may not be as famous as other brands for the time being, but we can assure you that we won't lose out on quality. We have free demos of our CRT-261 Reliable Practice Questions Free practice engine that you can download before purchase, and you will be surprised to find its good quality. Perhaps you haven't heard of our company's brand yet, although we are becoming a leader of CRT-261 Reliable Practice Questions Free exam questions in the industry. And our price is absolutely reasonable and suitable for each of the candidates who participating in the IT certification exams. Salesforce CRT-261 Reliable Practice Questions Free exam materials of Omgzlook is devoloped in accordance with the latest syllabus. And this version also helps establish the confidence of the candidates when they attend the CRT-261 Reliable Practice Questions Free exam after practicing.
Salesforce Service Cloud Consultant CRT-261 As long as the road is right, success is near.
We can make sure that all employees in our company have wide experience and advanced technologies in designing the CRT-261 - Certification Preparation for Service Cloud Consultant Reliable Practice Questions Free study dump. Using Latest CRT-261 Study Questions Pdf real questions will not only help you clear exam with less time and money but also bring you a bright future. We are looking forward to your join.
Our CRT-261 Reliable Practice Questions Free study materials can have such a high pass rate, and it is the result of step by step that all members uphold the concept of customer first. If you use a trial version of CRT-261 Reliable Practice Questions Free training prep, you can find that our study materials have such a high passing rate and so many users support it. After using the trial version, we believe that you will be willing to choose CRT-261 Reliable Practice Questions Free exam questions.
Salesforce CRT-261 Reliable Practice Questions Free - This certification gives us more opportunities.
If you are nervous on your CRT-261 Reliable Practice Questions Free exam for you always have the problem on the time-schedule or feeling lack of confidence on the condition that you go to the real exam room. Our Software version of CRT-261 Reliable Practice Questions Free study materials will be your best assistant. With the advantage of simulating the real exam environment, you can get a wonderful study experience with our CRT-261 Reliable Practice Questions Free exam prep as well as gain the best pass percentage.
Therefore, modern society is more and more pursuing efficient life, and our CRT-261 Reliable Practice Questions Free exam materials are the product of this era, which conforms to the development trend of the whole era. It seems that we have been in a state of study and examination since we can remember, and we have experienced countless tests, including the qualification examinations we now face.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
HP HPE7-M01 - Our online resources and events enable you to focus on learning just what you want on your timeframe. SASInstitute A00-420 - If you make up your mind, choose us! When you purchase Nutanix NCP-MCA exam dumps from Omgzlook, you never fail Nutanix NCP-MCA exam ever again. WGU Principles-of-Management - Of course, their service attitude is definitely worthy of your praise. SAP C-LIXEA-2404 - Also, we offer you with 24/7 customer services for any inconvenience.
Updated: May 28, 2022