Unlike other learning materials on the market, Certification Preparation for Service Cloud Consultant torrent prep has an APP version. You can download our app on your mobile phone. And then, you can learn anytime, anywhere. No more cramming from books and note, just prepare our interactive questions and answers and learn everything necessary to easily pass the actual CRT-261 Latest Exam Dumps Questions exam. Now you can think of obtaining any Salesforce certification to enhance your professional career. The mails provide the links and if only the clients click on the links they can log in our software immediately to learn our CRT-261 Latest Exam Dumps Questions guide materials.
Salesforce Service Cloud Consultant CRT-261 And we have become a popular brand in this field.
According to various predispositions of exam candidates, we made three versions of our CRT-261 - Certification Preparation for Service Cloud Consultant Latest Exam Dumps Questions study materials for your reference: the PDF, Software and APP online. For many people, it’s no panic passing the CRT-261 Exam Dumps Pdf exam in a short time. Luckily enough，as a professional company in the field of CRT-261 Exam Dumps Pdf practice questions ,our products will revolutionize the issue.
We guarantee that you can pass the exam at one time even within one week based on practicing our CRT-261 Latest Exam Dumps Questions exam materials regularly. 98 to 100 percent of former exam candidates have achieved their success by the help of our CRT-261 Latest Exam Dumps Questions practice questions. And we have been treated as the best friend as our CRT-261 Latest Exam Dumps Questions training guide can really help and change the condition which our loyal customers are in and give them a better future.
Salesforce CRT-261 Latest Exam Dumps Questions - Excellent guidance is indispensable.
Our CRT-261 Latest Exam Dumps Questions study practice guide takes full account of the needs of the real exam and conveniences for the clients. Our CRT-261 Latest Exam Dumps Questions certification questions are close to the real exam and the questions and answers of the test bank cover the entire syllabus of the real exam and all the important information about the exam. Our CRT-261 Latest Exam Dumps Questions learning dump can stimulate the real exam’s environment to make the learners be personally on the scene and help the learners adjust the speed when they attend the real exam. To be convenient for the learners, our CRT-261 Latest Exam Dumps Questions certification questions provide the test practice software to help the learners check their learning results at any time.
By contrasting with other products in the industry, our CRT-261 Latest Exam Dumps Questions test guide really has a higher pass rate, which has been verified by many users. As long as you use our CRT-261 Latest Exam Dumps Questions exam training I believe you can pass the exam.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 5
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
Because the EMC D-PVM-DS-23 cram simulator from our company are very useful for you to pass the exam and get the certification. IIA IIA-CIA-Part2-CN - A large number of buyers pouring into our website every day can prove this. Although our Juniper JN0-1103 exam braindumps have been recognised as a famous and popular brand in this field, but we still can be better by our efforts. If you want to be one of them, please take a two-minute look at our Dell D-PVMD24-DY-A-00 real exam. So you just need our Cisco 200-901 learning questions to help you get the certificate.
Updated: May 28, 2022