If you would like to sail through the test, come on and try it. To pass Salesforce CRT-261 Free Questions And Answers certification exam seems to be a very difficult task. Having registered CRT-261 Free Questions And Answers test, are you worrying about how to prepare for the exam? If so, please see the following content, I now tell you a shortcut through the CRT-261 Free Questions And Answers exam. We guarantee to the clients if only they buy our study materials and learn patiently for some time they will be sure to pass the CRT-261 Free Questions And Answers test with few failure odds. Our CRT-261 Free Questions And Answers study materials concentrate the essence of exam materials and seize the focus information to let the learners master the key points. Selecting shortcut and using technique are to get better success.
Salesforce Service Cloud Consultant CRT-261 Chance favors the prepared mind.
Salesforce Service Cloud Consultant CRT-261 Free Questions And Answers - Certification Preparation for Service Cloud Consultant If you have any questions, you can contact our specialists. We are ready to show you the most reliable Valid CRT-261 Test Simulator Online pdf vce and the current exam information for your preparation of the test. Before you try to attend the Valid CRT-261 Test Simulator Online practice exam, you need to look for best learning materials to easily understand the key points of Valid CRT-261 Test Simulator Online exam prep.
Our CRT-261 Free Questions And Answers learning materials are new but increasingly popular choices these days which incorporate the newest information and the most professional knowledge of the practice exam. All points of questions required are compiled into our CRT-261 Free Questions And Answers preparation quiz by experts. By the way, the CRT-261 Free Questions And Answerscertificate is of great importance for your future and education.
Salesforce CRT-261 Free Questions And Answers - It is so cool even to think about it.
In this highly competitive modern society, everyone needs to improve their knowledge level or ability through various methods so as to obtain a higher social status. Under this circumstance passing CRT-261 Free Questions And Answers exam becomes a necessary way to improve oneself. And you are lucky to find us for we are the most popular vendor in this career and have a strong strength on providing the best CRT-261 Free Questions And Answers study materials. And the price of our CRT-261 Free Questions And Answers practice engine is quite reasonable.
The innovatively crafted dumps will serve you the best; imparting you information in fewer number of questions and answers. Created on the exact pattern of the actual CRT-261 Free Questions And Answers tests, Omgzlook’s dumps comprise questions and answers and provide all important CRT-261 Free Questions And Answers information in easy to grasp and simplified content.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C
QUESTION NO: 2
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 3
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 4
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
HP HPE7-A01 - As the old saying goes, skills will never be burden. You can only get the most useful and efficient VMware 5V0-31.22 guide materials with the most affordable price from our company, since we aim to help as many people as possible rather than earning as much money as possible. SASInstitute A00-451 - In fact, our aim is the same with you. Our high-quality EMC D-PSC-DS-23} learning guide help the students know how to choose suitable for their own learning method, our EMC D-PSC-DS-23 study materials are a very good option. As is known to us, there are best sale and after-sale service of the Cisco 200-301-KR certification training dumps all over the world in our company.
Updated: May 28, 2022