There may be a lot of people feel that the preparation process for CRT-261 Valid Test Papers exams is hard and boring, and hard work does not necessarily mean good results, which is an important reason why many people are afraid of examinations. Today, our CRT-261 Valid Test Papers exam materials will radically change this. High question hit rate makes you no longer aimless when preparing for the exam, so you just should review according to the content of our CRT-261 Valid Test Papers study guide prepared for you. Our CRT-261 Valid Test Papers real exam try to ensure that every customer is satisfied, which can be embodied in the convenient and quick refund process. Although the passing rate of our CRT-261 Valid Test Papers training quiz is close to 100%, if you are still worried, we can give you another guarantee: if you don't pass the exam, you can get a full refund. As a rich experienced exam dump provider, we will provide you with one of the best tools available to you for pass CRT-261 Valid Test Papers exam.
Salesforce Service Cloud Consultant CRT-261 I wish you good luck.
With our exclusive online Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant Valid Test Papers exam training materials, you'll easily through Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant Valid Test Papers exam. But in order to let the job position to improve spending some money to choose a good training institution to help you pass the exam is worthful. Omgzlook's latest training material about Salesforce certification CRT-261 Valid Test Dumps Materials exam have 95% similarity with the real test.
Omgzlook speak with the facts, the moment when the miracle occurs can prove every word we said. The exam materiala of the Omgzlook Salesforce CRT-261 Valid Test Papers is specifically designed for candicates. It is a professional exam materials that the IT elite team specially tailored for you.
Salesforce CRT-261 Valid Test Papers - It can guarantee you 100% pass the exam.
Salesforce CRT-261 Valid Test Papers certification exam is among those popular IT certifications. It is also the dream of ambitious IT professionals. This part of the candidates need to be fully prepared to allow them to get the highest score in the CRT-261 Valid Test Papers exam, make their own configuration files compatible with market demand.
Omgzlook dumps has high hit rate that will help you to pass Salesforce CRT-261 Valid Test Papers test at the first attempt, which is a proven fact. So, the quality of Omgzlook practice test is 100% guarantee and Omgzlook dumps torrent is the most trusted exam materials.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
Cisco CCST-Networking - This is a site of great help to you. If you obtain CompTIA 220-1102 certificate, you can get a lot of benefits. HP HPE0-V28 - We also offer a year of free updates. Are you worrying about how to pass Salesforce Huawei H13-527_V5.0 test? Now don't need to worry about the problem. ACFCS CFCS - Its accuracy rate is 100% and let you take the exam with peace of mind, and pass the exam easily.
Updated: May 28, 2022