All those merits prefigure good needs you may encounter in the near future. Our CRT-261 Valid Exam Sims training dumps are highly salable not for profit in our perspective solely, they are helpful tools helping more than 98 percent of exam candidates get the desirable outcomes successfully. Our CRT-261 Valid Exam Sims guide prep is priced reasonably with additional benefits valuable for your reference. Omgzlook is a good website for Salesforce certification CRT-261 Valid Exam Sims exams to provide short-term effective training. And Omgzlook can guarantee your Salesforce certification CRT-261 Valid Exam Sims exam to be qualified. Just as exactly, to obtain the certification of CRT-261 Valid Exam Sims exam braindumps, you will do your best to pass the according exam without giving up.
Salesforce Service Cloud Consultant CRT-261 Or you can choose to free update your exam dumps.
Salesforce Service Cloud Consultant CRT-261 Valid Exam Sims - Certification Preparation for Service Cloud Consultant Being considered the most authentic brand in this career, our professional experts are making unremitting efforts to provide our customers the latest and valid {CertName} exam simulation. You will find some exam techniques about how to pass CRT-261 Valid Braindumps Files exam from the exam materials and question-answer analysis provided by our Omgzlook. Besides, to make you be rest assured of our dumps, we provide CRT-261 Valid Braindumps Files exam demo for you to free download.
But we can help all of these candidates on CRT-261 Valid Exam Sims study questions. Numerous grateful feedbacks form our loyal customers proved that we are the most popular vendor in this field to offer our CRT-261 Valid Exam Sims preparation questions. You can totally relay on us.
Because it can help you prepare for the Salesforce CRT-261 Valid Exam Sims exam.
Which kind of CRT-261 Valid Exam Sims certificate is most authorized, efficient and useful? We recommend you the CRT-261 Valid Exam Sims certificate because it can prove that you are competent in some area and boost outstanding abilities. If you buy our CRT-261 Valid Exam Sims study materials you will pass the test smoothly and easily. We boost professional expert team to organize and compile the CRT-261 Valid Exam Sims training guide diligently and provide the great service.
So it is of great importance for a lot of people who want to pass the exam and get the related certification to stick to studying and keep an optimistic mind. According to the survey from our company, the experts and professors from our company have designed and compiled the best CRT-261 Valid Exam Sims cram guide in the global market.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 2
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 3
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
QUESTION NO: 4
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
More importantly, if you take our products into consideration, our Salesforce Data-Cloud-Consultant study materials will bring a good academic outcome for you. You can imagine that you just need to pay a little money for our Amazon SAP-C02 exam prep, what you acquire is priceless. IBM C1000-065 - If you try your best to improve yourself continuously, you will that you will harvest a lot, including money, happiness and a good job and so on. Do not worry, in order to help you solve your problem and let you have a good understanding of our Cisco 300-710 study practice dump, the experts and professors from our company have designed the trial version for all people. With the help of our SAP C-THR97-2405 training guide, your dream won’t be delayed anymore.
Updated: May 28, 2022