Our expert team will check the update CRT-261 Valid Exam Labs learning prep and will send the update version automatically to the clients. So the clients can enjoy the convenience of our wonderful service and the benefits brought by our superior CRT-261 Valid Exam Labs guide materials. We provide 24-hours online customer service which replies the client’s questions and doubts about our CRT-261 Valid Exam Labs training quiz and solve their problems. You will not need to struggle with the exam. Besides, there is no difficult sophistication about the procedures, our latest CRT-261 Valid Exam Labs exam torrent materials have been in preference to other practice materials and can be obtained immediately. Regarding the process of globalization, every fighter who seeks a better life needs to keep pace with its tendency to meet challenges.
Salesforce Service Cloud Consultant CRT-261 More detailed information is under below.
And at the same time, you don't have to pay much time on the preparation for our CRT-261 - Certification Preparation for Service Cloud Consultant Valid Exam Labs learning guide is high-efficient. You can see that there are only benefits for you to buy our New Dumps CRT-261 Free Download learning guide, so why not just have a try right now? You can finish practicing all the contents in our New Dumps CRT-261 Free Download practice materials within 20 to 30 hours, and you will be confident enough to attend the exam for our New Dumps CRT-261 Free Download exam dumps are exact compiled with the questions and answers of the real exam.
We are willing to recommend you to try the CRT-261 Valid Exam Labs learning guide from our company. Our products are high quality and efficiency test tools for all people with three versions which satisfy all your needs. If you buy our CRT-261 Valid Exam Labs preparation questions, you can use our CRT-261 Valid Exam Labs practice engine for study in anytime and anywhere.
Salesforce CRT-261 Valid Exam Labs - Why not have a try?
As is known to us, getting the newest information is very important for all people to pass the exam and get the certification in the shortest time. In order to help all customers gain the newest information about the CRT-261 Valid Exam Labs exam, the experts and professors from our company designed the best Certification Preparation for Service Cloud Consultant test guide. The experts will update the system every day. If there is new information about the exam, you will receive an email about the newest information about the CRT-261 Valid Exam Labs learning dumps. We can promise that you will never miss the important information about the exam.
With our CRT-261 Valid Exam Labs exam questions, you will easily get the favor of executives and successfully enter the gates of famous companies. You will have higher wages and a better development platform.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
Our CompTIA CS0-003 study guide design three different versions for all customers. According to these ignorant beginners, the Oracle 1z1-808-KR exam questions set up a series of basic course, by easy to read, with corresponding examples to explain at the same time, the Certification Preparation for Service Cloud Consultant study question let the user to be able to find in real life and corresponds to the actual use of learned knowledge, deepened the understanding of the users and memory. WGU Managing-Human-Capital - The Internet is increasingly becoming a platform for us to work and learn, while many products are unreasonable in web design, and too much information is not properly classified. Therefore, getting the test Microsoft SC-300 certification is of vital importance to our future employment. Palo Alto Networks PCNSA - Now they have a better life.
Updated: May 28, 2022