The update for our CRT-261 Valid App Simulations learning guide will be free for one year and half price concession will be offered one year later. In addition to the constantly update, we have been working hard to improve the quality of our CRT-261 Valid App Simulations preparation prep. I believe that with the help of our study materials, the exam is no longer an annoyance. So we hold responsible tents when compiling the CRT-261 Valid App Simulations learning guide. The principles of our CRT-261 Valid App Simulationspractice materials can be expressed in words like clarity, correction and completeness. The rest of time you can go to solve all kinds of things in life, ensuring that you don't delay both study and work.
Salesforce Service Cloud Consultant CRT-261 Our company is rated as outstanding enterprise.
We have free demos of the CRT-261 - Certification Preparation for Service Cloud Consultant Valid App Simulations exam materials that you can try before payment. Our New CRT-261 Study Materials study materials are designed carefully. We have taken all your worries into consideration.
So please feel free to contact us if you have any trouble on our CRT-261 Valid App Simulations practice questions. We offer 24 - hour, 365 – day online customer service to every user on our CRT-261 Valid App Simulations study materials. Our service staff will help you solve the problem about the CRT-261 Valid App Simulations training materials with the most professional knowledge and enthusiasm.
Salesforce CRT-261 Valid App Simulations - So you can have wide choices.
Omgzlook Salesforce CRT-261 Valid App Simulations exam training materials can help you to come true your dreams. Because it contains all the questions of Salesforce CRT-261 Valid App Simulations examination. With Omgzlook, you could throw yourself into the exam preparation completely. With high quality training materials by Omgzlook provided, you will certainly pass the exam. Omgzlook can give you a brighter future.
We believe that our study materials will have the ability to help all people pass their CRT-261 Valid App Simulations exam and get the related exam in the near future. Our company have the higher class operation system than other companies, so we can assure you that you can start to prepare for the CRT-261 Valid App Simulations exam with our study materials in the shortest time.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 2
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 5
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
SAP C-C4H620-34 - Don't you feel a lot of pressure? No matter how high your qualifications, it does not mean your strength forever. In fact, our SAP C_THR82_2405 exam questions have helped tens of thousands of our customers successfully achieve their certification. IBM C1000-101-KR - The curtain of life stage may be opened at any time, the key is that you are willing to show, or choose to avoid. We have three versions of our SAP C-THR95-2405 exam braindumps: the PDF, the Software and the APP online. Fortinet FCP_FCT_AD-7.2 - What's more important, you must choose the most effective exam materials that suit you.
Updated: May 28, 2022