There are many benefits after you pass the CRT-261 Test Camp Sheet certification such as you can enter in the big company and double your wage. Our CRT-261 Test Camp Sheet study materials boost high passing rate and hit rate so that you needn’t worry that you can’t pass the test too much. We provide free tryout before the purchase to let you decide whether it is valuable or not by yourself. They must grasp every minute and every second to prepare for it. From the point of view of all the candidates, our CRT-261 Test Camp Sheet training quiz give full consideration to this problem. Our experts have distilled the crucial points of the exam into our CRT-261 Test Camp Sheet training materials by integrating all useful content into them.
Salesforce Service Cloud Consultant CRT-261 So Omgzlook a website worthy of your trust.
Salesforce Service Cloud Consultant CRT-261 Test Camp Sheet - Certification Preparation for Service Cloud Consultant The high pass rate of our study materials means that our products are very effective and useful for all people to pass their exam and get the related certification. New CRT-261 Exam Pattern study materials including the official Salesforce New CRT-261 Exam Pattern certification training courses, Salesforce New CRT-261 Exam Pattern self-paced training guide, New CRT-261 Exam Pattern exam Omgzlook and practice, New CRT-261 Exam Pattern online exam New CRT-261 Exam Pattern study guide. New CRT-261 Exam Pattern simulation training package designed by Omgzlook can help you effortlessly pass the exam.
Here are the respective features and detailed disparities of our CRT-261 Test Camp Sheet practice materials. Pdf version- it is legible to read and remember, and support customers’ printing request, so you can have a print and practice in papers. Software version-It support simulation test system, and times of setup has no restriction.
Salesforce CRT-261 Test Camp Sheet - Omgzlook can escort you to pass the IT exam.
Have you ever tried our IT exam certification software provided by our Omgzlook? If you have, you will use our CRT-261 Test Camp Sheet exam software with no doubt. If not, your usage of our dump this time will make you treat our Omgzlook as the necessary choice to prepare for other IT certification exams later. Our CRT-261 Test Camp Sheet exam software is developed by our IT elite through analyzing real CRT-261 Test Camp Sheet exam content for years, and there are three version including PDF version, online version and software version for you to choose.
Our strength will make you incredible. You can try a part of the questions and answers about Salesforce CRT-261 Test Camp Sheet exam to test our reliability.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 2
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
Microsoft AI-900 - We try our best to ensure 100% pass rate for you. IBM C1000-101-KR - The opportunity always belongs to a person who has the preparation. Besides, the detailed answers analysis provided by our professionals will make you be more confidence to pass WGU Cybersecurity-Architecture-and-Engineering exam. Salesforce SAP C_S4EWM_2023 exam is very popular in IT field. If you want to know our SAP C_WZADM_2404 test questions materials, you can download our free demo now.
Updated: May 28, 2022