In fact, learning our CRT-261 Practice Questions Free learning quiz is a good way to inspire your spirits. Not only that you can pass the exam and gain the according CRT-261 Practice Questions Free certification but also you can learn a lot of knowledage and skills on the subjest. Comfortable life will demoralize and paralyze you one day. Omgzlook not only have a high reliability, but also provide a good service. If you choose Omgzlook, but don't pass the exam, we will 100% refund full of your cost to you. Our CRT-261 Practice Questions Free preparation quiz are able to aid you enhance work capability in a short time.
At present, Salesforce CRT-261 Practice Questions Free exam is very popular.
Salesforce Service Cloud Consultant CRT-261 Practice Questions Free - Certification Preparation for Service Cloud Consultant Meanwhile, our exam materials are demonstrably high effective to help you get the essence of the knowledge which was convoluted. As long as you master these questions and answers, you will sail through the exam you want to attend. Whatever exam you choose to take, Omgzlook training dumps will be very helpful to you.
We want to provide our customers with different versions of CRT-261 Practice Questions Free test guides to suit their needs in order to learn more efficiently. Our CRT-261 Practice Questions Free qualification test can help you make full use of the time and resources to absorb knowledge and information. If you are accustomed to using the printed version of the material, we have a PDF version of the CRT-261 Practice Questions Free study tool for you to download and print, so that you can view the learning materials as long as you have free time.
Salesforce CRT-261 Practice Questions Free - This is doubly true for IT field.
Due to the shortage of useful practice materials or being scanty for them, many candidates may choose the bad quality exam materials, but more and more candidates can choose our CRT-261 Practice Questions Free study materials. Actually, some practice materials are shooting the breeze about their effectiveness, but our CRT-261 Practice Questions Free training quiz are real high quality practice materials with passing rate up to 98 to 100 percent. And you will be amazed to find that our CRT-261 Practice Questions Free exam questions are exactly the same ones in the real exam.
Omgzlook pdf real questions and answers can prevent you from wasting lots of time and efforts on preparing for the exam and can help you sail through you exam with ease and high efficiency. But even you fail the exam, we assure we will give you FULL REFUND.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
CompTIA SY0-601-KR - The most important part is that all contents were being sifted with diligent attention. There will be one version right for you and help you quickly pass the ISACA CISA-CN with ease, so that you can obtain the most authoritative international recognition on your IT ability. With our customer-oriented APMG-International AgileBA-Foundation actual question, you can be one of the former exam candidates with passing rate up to 98 to 100 percent. The latest ASQ CQE exam review materials offered by our Omgzlook will help you complete the ASQ CQE exam preparation in short time. In the past few years, Microsoft PL-100 exam torrent hasreceived the trust of a large number of students and also helped a large number of students pass the exam smoothly.
Updated: May 28, 2022