Our company has also being Customer First. So we consider the facts of your interest firstly. Rather than pretentious help for customers, our after-seals services on our CRT-261 New Braindumps Sheet exam questions are authentic and faithful. Besides, our CRT-261 New Braindumps Sheet exam questions will help you pass the exam and get the certification for sure. You will face plenty of options in your whole lives. Wrong topic tend to be complex and no regularity, and the CRT-261 New Braindumps Sheet torrent prep can help the users to form a good logical structure of the wrong question, this database to each user in the simulation in the practice of all kinds of wrong topic all induction and collation, and the Certification Preparation for Service Cloud Consultant study question then to the next step in-depth analysis of the wrong topic, allowing users in which exist in the knowledge module, tell users of our CRT-261 New Braindumps Sheet exam question how to make up for their own knowledge loophole, summarizes the method to deal with such questions for, to prevent such mistakes from happening again.
Salesforce Service Cloud Consultant CRT-261 So you can take a best preparation for the exam.
Our CRT-261 - Certification Preparation for Service Cloud Consultant New Braindumps Sheet preparation quide will totally amaze you and bring you good luck. Omgzlook's training tool has strong pertinence, which can help you save a lot of valuable time and energy to pass IT certification exam. Our exercises and answers and are very close true examination questions.
Our CRT-261 New Braindumps Sheet study materials absolutely can add more pleasure to your life. You just need a chance to walk out. You can click to see the comments of the CRT-261 New Braindumps Sheet exam braindumps and how we changed their life by helping them get the CRT-261 New Braindumps Sheet certification.
Salesforce CRT-261 New Braindumps Sheet - It will help us to pass the exam successfully.
What is your reason for wanting to be certified with CRT-261 New Braindumps Sheet? I believe you must want to get more opportunities. As long as you use CRT-261 New Braindumps Sheet learning materials and get a CRT-261 New Braindumps Sheet certificate, you will certainly be appreciated by the leaders. As you can imagine that you can get a promotion sooner or latter, not only on the salary but also on the position, so what are you waiting for? Just come and buy our CRT-261 New Braindumps Sheet study braindumps.
To get the Salesforce CRT-261 New Braindumps Sheet exam certification is the goal of many IT people & Network professionals. The pass rate of Omgzlook is incredibly high.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 2
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
Of course you can freely change another Salesforce Marketing-Cloud-Intelligence exam guide to prepare for the next exam. IBM C1000-178 - Then, you need to upgrade and develop yourself. As long as you study with our Amazon DOP-C02 exam questions for 20 to 30 hours, you will pass the exam for sure. DAMA CDMP-RMD - Whatever exam you choose to take, Omgzlook training dumps will be very helpful to you. Moreover our Amazon ANS-C01-KR test guides provide customers with supplement service-mock test, which can totally inspire them to study hard and check for defects during their learning process.
Updated: May 28, 2022