The CRT-261 Latest Exam Pattern real questions are written and approved by our It experts, and tested by our senior professionals with many years' experience. The content of our CRT-261 Latest Exam Pattern pass guide covers the most of questions in the actual test and all you need to do is review our CRT-261 Latest Exam Pattern vce dumps carefully before taking the exam. Then you can pass the actual test quickly and get certification easily. In addition, there are many other advantages of our CRT-261 Latest Exam Pattern learning guide. Hope you can give it a look and you will love it for sure! Salesforce training pdf material is the valid tools which can help you prepare for the CRT-261 Latest Exam Pattern actual test.
Salesforce Service Cloud Consultant CRT-261 Omgzlook will never disappoint you.
This version of Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant Latest Exam Pattern exam cram materials is rather powerful. So you have nothing to worry about, only to study with our Latest CRT-261 Test Practice exam questions with full attention. And as we have been in this career for over ten years, our Latest CRT-261 Test Practice learning materials have became famous as a pass guarantee.
Besides, we check the update about CRT-261 Latest Exam Pattern training pdf every day. If there is any update, the newest and latest information will be added into the CRT-261 Latest Exam Pattern complete dumps, while the old and useless questions will be removed of the CRT-261 Latest Exam Pattern torrent. The hiogh quality and high pass rate can ensure you get high scores in the CRT-261 Latest Exam Pattern actual test.
Salesforce CRT-261 Latest Exam Pattern - We have benefited a lot from those changes.
If you want to through the Salesforce CRT-261 Latest Exam Pattern certification exam to make a stronger position in today's competitive IT industry, then you need the strong expertise knowledge and the accumulated efforts. And pass the Salesforce CRT-261 Latest Exam Pattern exam is not easy. Perhaps through Salesforce CRT-261 Latest Exam Pattern exam you can promote yourself to the IT industry. But it is not necessary to spend a lot of time and effort to learn the expertise. You can choose Omgzlook's Salesforce CRT-261 Latest Exam Pattern exam training materials. This is training product that specifically made for IT exam. With it you can pass the difficult Salesforce CRT-261 Latest Exam Pattern exam effortlessly.
In our software version of the CRT-261 Latest Exam Pattern exam dumps, the unique point is that you can take part in the practice test before the real CRT-261 Latest Exam Pattern exam. You never know what you can get till you try.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
VMware 5V0-92.22 - But God forced me to keep moving. Moreover, we have experts to update SAP C-TS4CO-2023 quiz torrent in terms of theories and contents according to the changeable world on a daily basis, which can ensure that you are not falling behind of others by some slight knowledge gaps. Should your requirement, Omgzlook find an efficient method to help all candidates to pass SAP C-TS462-2023 exam. So our SASInstitute A00-406 study braindumps are a valuable invest which cost only tens of dollars but will bring you permanent reward. Axis ANVE - If you fail the exam, we will give you FULL REFUND.
Updated: May 28, 2022