Our CRT-261 Latest Braindumps Book study materials deserve your purchasing. If you are always waiting and do not action, you will never grow up. You must be curious about your exercises after submitting to the system of our CRT-261 Latest Braindumps Book study materials. We hope to grow with you and help you get more success in your life. The optimization of CRT-261 Latest Braindumps Book training questions is very much in need of your opinion. A free trial service is provided for all customers by our CRT-261 Latest Braindumps Book study quiz, whose purpose is to allow customers to understand our products in depth before purchase.
Salesforce Service Cloud Consultant CRT-261 I hope we have enough sincerity to impress you.
Salesforce Service Cloud Consultant CRT-261 Latest Braindumps Book - Certification Preparation for Service Cloud Consultant If you are not working hard, you will lose a lot of opportunities! If you don't believe, you can give it a try. The passing rate is the best test for quality of our CRT-261 Exam Dumps Free study materials.
Combined with your specific situation and the characteristics of our CRT-261 Latest Braindumps Book exam questions, our professional services will recommend the most suitable version of CRT-261 Latest Braindumps Book study materials for you. We introduce a free trial version of the CRT-261 Latest Braindumps Book learning guide because we want users to see our sincerity. CRT-261 Latest Braindumps Book exam prep sincerely hopes that you can achieve your goals and realize your dreams.
Salesforce CRT-261 Latest Braindumps Book - Now IT industry is more and more competitive.
CRT-261 Latest Braindumps Book study materials can expedite your review process, inculcate your knowledge of the exam and last but not the least, speed up your pace of review dramatically. The finicky points can be solved effectively by using our CRT-261 Latest Braindumps Book exam questions. With a high pass rate as 98% to 100% in this career, we have been the leader in this market and helped tens of thousands of our loyal customers pass the exams successfully. Just come to buy our CRT-261 Latest Braindumps Book learning guide and you will love it.
If you have decided to upgrade yourself by passing Salesforce certification CRT-261 Latest Braindumps Book exam, then choosing Omgzlook is not wrong. Our Omgzlook promise you that you can pass your first time to participate in the Salesforce certification CRT-261 Latest Braindumps Book exam and get Salesforce CRT-261 Latest Braindumps Book certification to enhance and change yourself.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
Huawei H13-821_V3.0 - So accordingly, we offer three versions of free demos for you to download. They continue to use their IT knowledge and rich experience to study the previous years exams of Salesforce Salesforce Education-Cloud-Consultant and have developed practice questions and answers about Salesforce Salesforce Education-Cloud-Consultant exam certification exam. You can feel assertive about your exam with our 100 guaranteed professional Microsoft MB-910 practice engine for you can see the comments on the websites, our high-quality of our Microsoft MB-910 learning materials are proved to be the most effective exam tool among the candidates. If you choose to sign up to participate in Salesforce certification Adobe AD0-E207 exams, you should choose a good learning material or training course to prepare for the examination right now. And our Cisco 700-250 test guide benefit exam candidates by improving their ability of coping the exam in two ways, first one is their basic knowledge of it.
Updated: May 28, 2022