You will be feeling be counteracted the effect of tension for our CRT-261 Exam Dumps File practice dumps can relieve you of the anxious feelings. Facing the incoming CRT-261 Exam Dumps File exam, you may feel stained and anxious, suspicious whether you could pass the exam smoothly and successfully. Actually, you must not impoverish your ambition. Secondly, since our CRT-261 Exam Dumps File training quiz appeared on the market, seldom do we have the cases of customer information disclosure. We really do a great job in this career! Everyone's life course is irrevocable, so missing the opportunity of this time will be a pity.
Salesforce Service Cloud Consultant CRT-261 As the saying goes, Rome is not build in a day.
No matter you are a student, a office staff or even a housewife, you can always find your most situable way to study our CRT-261 - Certification Preparation for Service Cloud Consultant Exam Dumps File exam Q&A. The CRT-261 Exam Blueprint latest dumps will be a shortcut for a lot of people who desire to be the social elite. If you try your best to prepare for the CRT-261 Exam Blueprint exam and get the related certification in a short time, it will be easier for you to receive the attention from many leaders of the big company, and it also will be very easy for many people to get a decent job in the labor market by the CRT-261 Exam Blueprint learning guide.
Our CRT-261 Exam Dumps File learning materials provide you with a platform of knowledge to help you achieve your wishes. Do you want to find a job that really fulfills your ambitions? That's because you haven't found an opportunity to improve your ability to lay a solid foundation for a good career. Our CRT-261 Exam Dumps File quiz torrent can help you get out of trouble regain confidence and embrace a better life.
Salesforce CRT-261 Exam Dumps File - And we have become a popular brand in this field.
According to various predispositions of exam candidates, we made three versions of our CRT-261 Exam Dumps File study materials for your reference: the PDF, Software and APP online. And the content of them is the same though the displays are different. Untenable materials may waste your time and energy during preparation process. But our CRT-261 Exam Dumps File practice braindumps are the leader in the market for ten years. As long as you try our CRT-261 Exam Dumps File exam questions, we believe you will fall in love with it.
For many people, it’s no panic passing the CRT-261 Exam Dumps File exam in a short time. Luckily enough，as a professional company in the field of CRT-261 Exam Dumps File practice questions ,our products will revolutionize the issue.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
We guarantee that you can pass the exam at one time even within one week based on practicing our Salesforce Salesforce-Hyperautomation-Specialist exam materials regularly. The most attraction aspect is that our high pass rate of our APICS CSCP-KR study materials as 98% to 100%. And you cannot miss the opportunities this time for as the most important and indispensable practice materials in this line, we have confidence in the quality of our ISTQB CT-AI practice materials, and offer all after-sales services for your consideration and acceptance. Time and tide wait for no man, if you want to save time, please try to use our Juniper JN0-214 preparation exam, it will cherish every minute of you and it will help you to create your life value. CompTIA PT0-002 - They have rearranged all contents, which is convenient for your practice.
Updated: May 28, 2022