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ADM-251 PDF DEMO:
QUESTION NO: 1
Universal Containers collaborates with consulting partners on some of its opportunities. If a partner account is added to the partner's related list on a customer opportunity, what is the impact?
A. Contacts from the partner account are added to the opportunity team.
B. The partner account owner is able to view all contacts for that customer account.
C. Contacts from the partner account are added to the contact roles related list on the opportunity.
D. The partner account is added to the partner's related list on the customer account.
Answer: D
QUESTION NO: 2
Universal Containers is undergoing a sales reorganization and wants to enable territory management. What should Universal Containers review before enabling territory management?
Choose 2 answers
A. Multi-currency and contracts
B. Quotes and orders
C. Account and opportunity sharing
D. Opportunities and forecasting
Answer: C,D
QUESTION NO: 3
Sales representatives at Universal Software need to collaborate with customers on sales deals to gather requirements, analyze solutions, and deliver proposals. Universal Software wants to ensure that customers are fully engaged throughout each stage in the sales process.
What solution should a consultant recommend to facilitate collaboration with customers? Choose 2 answers
A. Invite customers into private chatter groups
B. Add customers to Salesforce as Chatter Free users
C. Share Chatter files with customers
D. Allow customers to follow opportunities in Chatter
Answer: A,B
QUESTION NO: 4
Universal Finance has two sales divisions. Sales Division A's customers are individuals and
Sales Division B's customers are businesses. Each division's sales representatives have their own user profiles, and person accounts are enabled. Sales Division B's sales representatives should not be able to create person accounts; they should only be able to create business accounts. What solution should a consultant recommended to meet these requirements?
A. Use field-level security to hide the "Is Person Account" checkbox from the Division B sales representative user profile.
B. Use Divisions to hide person accounts from the Division B sales representative user profile.
C. Check the "disable person accounts" permission on the Division B sales representative user profile.
D. Remove person account record types from the Division B sales representative user profile.
Answer: D
QUESTION NO: 5
Universal Containers currently uses the customizable forecasting feature. A sales representative at Universal Containers has four opportunities for the current quarter that are detailed below:
$3,500 opportunity in the Best Case forecast category
$2,000 opportunity in the Commit forecast category
$1,000 opportunity that has been closed/won
$1,000 opportunity that has been lost
What are the sales representatives Best Case forecast for the current quarter?
A.$6,500
B.$3,500
C.$2,000
D.$5,500
Answer: A
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Updated: May 27, 2022