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Salesforce Community Cloud CRT-271 Within a year, we provide free updates.
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CRT-271 PDF DEMO:
QUESTION NO: 1
Universal Containers builds a Community on the Napili template. They need to use a survey tool to collect feedback from members. What two things should the Salesforce Admin do to achieve this? Choose 2 answers
A. Find and install a Lightning survey app from the AppExchange
B. Find and install a Visualforce survey app from the AppExchange
C. Create a new page, add the standard survey components, and publish
D. Build custom Lightning survey components for the template
Answer: A,D
QUESTION NO: 2
When allowing external users to Create and Edit reports, what important step must your complete first?
A. Enable the Enhanced Sharing Model
B. Enable Read and Write to Reports on the Community Profile
C. Create a Permission Set with Create and Edit reports checked so that you can manage which users within the Community are able to create Reports
D. Ensure that Create and Edit reports in checked on the Community Profile
E. Share each Report and Dashboard Folder required with the respective community profiles?
Answer: A
QUESTION NO: 3
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers.
Which Community template should the Community Cloud consultant recommend?
Select one or more of the following:
A. Customer Account Portal
B. Customer Service
C. Partner Central
D. Salesforce Tabs + Visualforce
Answer: B
QUESTION NO: 4
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employee to the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:
A. Leverage the opportunity feed and manual shares for access control
B. Leverage unlisted groups and record sharing for access control
C. Leverage private groups and record sharing the access control
D. Leverage the opportunity feed and group record layout access control
Answer: A
QUESTION NO: 5
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
A. Download the Advanced Community Moderation lightning component and configure it in the
Community Builder
B. Use a Community Moderation Rule
C. Define Community Member Criteria
D. Leverage the Community Cloud Moderation API with APEX
Answer: C
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Updated: May 28, 2022