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Salesforce Community Cloud CRT-271 We must realize our own values and make progress.
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CRT-271 PDF DEMO:
QUESTION NO: 1
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers.
Which Community template should the Community Cloud consultant recommend?
Select one or more of the following:
A. Customer Account Portal
B. Customer Service
C. Partner Central
D. Salesforce Tabs + Visualforce
Answer: B
QUESTION NO: 2
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
- UC can engage with partners during the sales cycle
- UC can have internal only discussions
- The channel manager can bring any UC employee to the discussion
- UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:
A. Leverage the opportunity feed and manual shares for access control
B. Leverage unlisted groups and record sharing for access control
C. Leverage private groups and record sharing the access control
D. Leverage the opportunity feed and group record layout access control
Answer: A
QUESTION NO: 3
When allowing external users to Create and Edit reports, what important step must your complete first?
A. Enable the Enhanced Sharing Model
B. Enable Read and Write to Reports on the Community Profile
C. Create a Permission Set with Create and Edit reports checked so that you can manage which users within the Community are able to create Reports
D. Ensure that Create and Edit reports in checked on the Community Profile
E. Share each Report and Dashboard Folder required with the respective community profiles?
Answer: A
QUESTION NO: 4
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
A. Download the Advanced Community Moderation lightning component and configure it in the
Community Builder
B. Use a Community Moderation Rule
C. Define Community Member Criteria
D. Leverage the Community Cloud Moderation API with APEX
Answer: C
QUESTION NO: 5
Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?
A. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community
B. Wendy should download the Salesforce1 app and access the Community Manager through the
Salesforce1 switcher
C. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site
D. Wendy should access Community Manager and Community Builder via a Desktop browser only
Answer: D
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Updated: May 28, 2022