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CRT-271 PDF DEMO:
QUESTION NO: 1
Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device, what do you recommend?
A. Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community
B. Wendy should download the Salesforce1 app and access the Community Manager through the
Salesforce1 switcher
C. Navigate to the community URL and append /manage/one.app and you will be able login to the mobile community management site
D. Wendy should access Community Manager and Community Builder via a Desktop browser only
Answer: D
QUESTION NO: 2
Universal Containers builds a Community to expose Leads and Opportunities to their resellers.
They have a team Of Channel Managers who manage the partner accounts. Universal Containers wants each Channel Manager to be able to: * Grant Or remove employees access to the partner account. * Specify the access level (Read, Read-Write). * Add or remove a group of employees to the partner account. * Manage their Own group Of employees. How should the Salesforce Admin fulfill this requirement?
A. Leverage manual shares.
B. Leverage Account Teams.
C. Leverage public groups.
D. Leverage sharing rules.
Answer: B
QUESTION NO: 3
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
A. Download the Advanced Community Moderation lightning component and configure it in the
Community Builder
B. Use a Community Moderation Rule
C. Define Community Member Criteria
D. Leverage the Community Cloud Moderation API with APEX
Answer: C
QUESTION NO: 4
Universal Containers has built Visualforce pages for the bid process with integration to their on-premise system, and they use these pages internally. Universal Containers wants to launch a
Community and reuse these pages for their contractors and vendors.
Community members should be able to:
- Search and find articles on standard operating procedures.
- Submit invoices and receive status updates.
- Submit bids and receive updates.
How should the Salesforce Admin build this Community?
A. Build a community in the external website and integrate with Salesforce for bid processes and other information.
B. Use the Salesforce Tabs + Visualforce template and add the tabs for different requirements.
C. Select the Site.com Template with the Navigation menu for invoices and bid processes.
D. Provide access to the internal Salesforce org and limit access by profiles.
Answer: B
QUESTION NO: 5
Universal Containers' Community is built on the Napili template. The community lets members access their Account page. The project manager needs to customize the Account record detail page and only show the record details.
What two things should the Salesforce Admin do to perform this task in Community Builder? Choose
2 answers.
A. Make a copy of the Account detail object, remove the components NOT needed, and publish.
B. Create a standard page, add the Account record detail component, and publish.
C. Edit the Account record detail page, remove the components NOT needed, and publish.
D. Add a page variation to Account detail page, add the record detail component, set the page variation as Active, and publish.
Answer: D
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Updated: May 28, 2022