There is no doubt they are clear-cut and easy to understand to fulfill your any confusion about the exam. Our Certification Preparation for Service Cloud Consultant exam question is applicable to all kinds of exam candidates who eager to pass the exam. Last but not the least, they help our company develop brand image as well as help a great deal of exam candidates pass the exam with passing rate over 98 percent of our CRT-261 Vce Files real exam materials. The Omgzlook Salesforce CRT-261 Vce Files exam questions and answers is the real exam challenges, and help you change your mindset. Omgzlook Salesforce CRT-261 Vce Files exam training materials are provided in PDF format and software format. Because our study material is prepared strictly according to the exam outline by industry experts, whose purpose is to help students pass the exam smoothly.
Salesforce Service Cloud Consultant CRT-261 The strength of Omgzlook is embodied in it.
Salesforce Service Cloud Consultant CRT-261 Vce Files - Certification Preparation for Service Cloud Consultant Our experts have many years’ experience in this particular line of business, together with meticulous and professional attitude towards jobs. We can help you pass the Salesforce CRT-261 Valid Soft Simulations exam smoothly. In order not to let success pass you by, do it quickly.
And we can always give you the most professional services on our CRT-261 Vce Files training guide. Our CRT-261 Vce Files practice questions enjoy great popularity in this line. We provide our CRT-261 Vce Files exam braindumps on the superior quality and being confident that they will help you expand your horizon of knowledge of the exam.
Salesforce CRT-261 Vce Files - At last, you will not regret your choice.
we can give you 100% pass rate guarantee. CRT-261 Vce Files practice quiz is equipped with a simulated examination system with timing function, allowing you to examine your CRT-261 Vce Files learning results at any time, keep checking for defects, and improve your strength. Besides, during the period of using CRT-261 Vce Files learning guide, we also provide you with 24 hours of free online services, which help to solve any problem for you at any time and sometimes mean a lot to our customers.
Through our short-term special training You can quickly grasp IT professional knowledge, and then have a good preparation for your exam. We promise that we will do our best to help you pass the Salesforce certification CRT-261 Vce Files exam.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
Snowflake DEA-C01 - By clearing different Salesforce exams, you can easily land your dream job. The Open Group OGEA-101 - We will provide one year free update service for those customers who choose Omgzlook's products. Our SAP C_S4CPR_2402 exam questions zre up to date, and we provide user-friendly SAP C_S4CPR_2402 practice test software for the SAP C_S4CPR_2402 exam. Microsoft MS-900 - As most of our exam questions are updated monthly, you will get the best resources with market-fresh quality and reliability assurance. They provide you a swift understanding of the key points of SAP C_THR95_2405 covered under the syllabus contents.
Updated: May 28, 2022