We have an authoritative production team, after you purchase CRT-261 Updated Dumps study materials, our professions can consolidate important knowledge points for you, and we guarantee that your CRT-261 Updated Dumps practice quiz is tailor-made. The last but not least, we can provide you with a free trial service, so that customers can fully understand our format before purchasing our CRT-261 Updated Dumps training guide, which can be an unparalleled trial experience compared to other counterparts. No other CRT-261 Updated Dumps study materials or study dumps will bring you the knowledge and preparation that you will get from the CRT-261 Updated Dumps study materials available only from Omgzlook. Not only will you be able to pass any CRT-261 Updated Dumps test, but will gets higher score, if you choose our CRT-261 Updated Dumps study materials. And they can assure your success by precise information.
Our CRT-261 Updated Dumps exam materials have plenty of advantages.
Salesforce Service Cloud Consultant CRT-261 Updated Dumps - Certification Preparation for Service Cloud Consultant You can install it to as many computers as you need as long as the computer is in Windows system. Repeated attempts will sharpen your minds. Maybe our Latest CRT-261 Test Cram learning quiz is suitable for you.
We have enough confidence in our products, so we can give a 100% refund guarantee to our customers. CRT-261 Updated Dumps exam questions promise that if you fail to pass the exam successfully after purchasing our product, we are willing to provide you with a 100% full refund. Certification Preparation for Service Cloud Consultant exam tests are a high-quality product recognized by hundreds of industry experts.
Salesforce CRT-261 Updated Dumps - Please make a decision quickly.
Today, in an era of fierce competition, how can we occupy a place in a market where talent is saturated? The answer is a certificate. What the certificate main? All kinds of the test CRT-261 Updated Dumps certification, prove you through all kinds of qualification certificate, it is not hard to find, more and more people are willing to invest time and effort on the CRT-261 Updated Dumps exam guide, because get the test CRT-261 Updated Dumps certification is not an easy thing, so, a lot of people are looking for an efficient learning method. And here, fortunately, you have found the CRT-261 Updated Dumps exam braindumps, a learning platform that can bring you unexpected experiences.
The product of Omgzlook not only can 100% guarantee you to pass the exam, but also can provide you a free one-year update service. If you choose Omgzlook, success is not far away for you.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 2
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 5
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
So do not hesitate and buy our Microsoft MB-230 preparation exam, you will benefit a lot from our products. SAP C-TS462-2023 - Many ambitious IT professionals want to make further improvements in the IT industry and be closer from the IT peak. Huawei H13-821_V3.0-ENU - Each format has distinct strength and shortcomings. You can free download part of Omgzlook's exercises and answers about Salesforce certification ISQI CT-AI_v1.0_World exam as a try, then you will be more confident to choose our Omgzlook's products to prepare your Salesforce certification ISQI CT-AI_v1.0_World exam. App/online version of Cisco 300-430 training materials can be suitable to all kinds of equipment or digital devices.
Updated: May 28, 2022