We are convinced that our CRT-261 Test Pdf exam questions can help you gain the desired social status and thus embrace success. The competition in today's society is the competition of talents. Can you survive and be invincible in a highly competitive society? Can you gain a foothold in such a complex society? If your answer is "no", that is because your ability is not strong enough. Everybody knows that in every area, timing counts importantly. With the advantage of high efficiency, our CRT-261 Test Pdf learning quiz helps you avoid wasting time on selecting the important and precise content from the broad information. Therefore it is necessary to get a professional CRT-261 Test Pdf certification to pave the way for a better future.
Salesforce Service Cloud Consultant CRT-261 Omgzlook can give you a brighter future.
Our company have the higher class operation system than other companies, so we can assure you that you can start to prepare for the CRT-261 - Certification Preparation for Service Cloud Consultant Test Pdf exam with our study materials in the shortest time. With this certification, you will get international recognition and acceptance. Then you no longer need to worry about being fired by your boss.
Next, through my introduction, I hope you can have a deeper understanding of our CRT-261 Test Pdf learning quiz. We really hope that our CRT-261 Test Pdf practice engine will give you some help. In fact, our CRT-261 Test Pdf exam questions have helped tens of thousands of our customers successfully achieve their certification.
Salesforce CRT-261 Test Pdf - So try to trust us.
Have you signed up for Salesforce CRT-261 Test Pdf exam? Will masses of reviewing materials and questions give you a headache? Omgzlook can help you to solve this problem. It is absolutely trustworthy website. Only if you choose to use exam dumps Omgzlook provides, you can absolutely pass your exam successfully. You spend lots of time on these reviewing materials you don't know whether it is useful to you, rather than experiencing the service Omgzlook provides for you. So, hurry to take action.
Our windows software and online test engine of the CRT-261 Test Pdf exam questions are suitable for all age groups. At the same time, our operation system is durable and powerful.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 4
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
Our Omgzlook team devote themselves to studying the best methods to help you pass Huawei H13-211_V3.0 exam certification. Secondly, the price of our Lpi 300-300 learning guide is quite favourable than the other websites'. Although our Omgzlook cannot reduce the difficulty of MuleSoft MCPA-Level-1 exam, what we can do is to help you reduce the difficulty of the exam preparation. We are so confident in our ISACA IT-Risk-Fundamentals study materials because they have their own uniqueness. Cisco 300-710 - While others are surprised at your achievement, you might have found a better job.
Updated: May 28, 2022