Come and buy our CRT-261 Test Notes exam questions! With many advantages such as immediate download, simulation before the real exam as well as high degree of privacy, our CRT-261 Test Notes actual exam survives all the ordeals throughout its development and remains one of the best choices for those in preparation for CRT-261 Test Notes exam. Many people have gained good grades after using our CRT-261 Test Notes real dumps, so you will also enjoy the good results. However, how to pass Salesforce certification CRT-261 Test Notes exam quickly and simply? Our Omgzlook can always help you solve this problem quickly. In Omgzlook we provide the CRT-261 Test Notes certification exam training tools to help you pass the exam successfully. And after using our CRT-261 Test Notes learning prep, they all have marked change in personal capacity to deal with the CRT-261 Test Notes exam intellectually.
Salesforce Service Cloud Consultant CRT-261 A bad situation can show special integrity.
And we believe you will pass the CRT-261 - Certification Preparation for Service Cloud Consultant Test Notes exam just like the other people! Since to choose to participate in the Salesforce CRT-261 Latest Exam Practice certification exam, of course, it is necessary to have to go through. This is also the performance that you are strong-willed.
So choosing our CRT-261 Test Notes training materials is a wise choice. Our CRT-261 Test Notespractice materials will provide you with a platform of knowledge to help you achieve your dream. As you know, our v practice exam has a vast market and is well praised by customers.
Salesforce CRT-261 Test Notes - Our key advantages are that 1.
Perhaps you have wasted a lot of time to playing computer games. It doesn’t matter. It is never too late to change. There is no point in regretting for the past. Our CRT-261 Test Notes exam questions can help you compensate for the mistakes you have made in the past. You will change a lot after learning our CRT-261 Test Notes study materials. And most of all, you will get reward by our CRT-261 Test Notes training engine in the least time with little effort.
If you are urgent to pass exam our exam materials will be suitable for you. Mostly you just need to remember the questions and answers of our Salesforce CRT-261 Test Notes exam review questions and you will clear exams.
CRT-261 PDF DEMO:
QUESTION NO: 1
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 2
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
Microsoft AI-900-CN - There is no doubt that the certification has become more and more important for a lot of people, especial these people who are looking for a good job, and it has been a general trend. Microsoft MB-260 - Please totally trust the accuracy of questions and answers. We have taken our customers’ suggestions of the Lpi 300-300 exam prep seriously, and according to these useful suggestions, we have tried our best to perfect the Lpi 300-300 reference guide from our company just in order to meet the need of these customers well. The ISQI CT-AI_v1.0_World test answers are tested and approved by our certified experts and you can check the accuracy of our questions from our free demo. Usually, the questions of the real exam are almost the same with our SAP C_THR82_2405 exam questions.
Updated: May 28, 2022