Our CRT-261 Study Tool real exam helps you not only to avoid all the troubles of learning but also to provide you with higher learning quality than other students'. At the same time, our CRT-261 Study Tool exam materials have been kind enough to prepare the App version for you, so that you can download our CRT-261 Study Tool practice prep to any electronic device, and then you can take all the learning materials with you and review no matter where you are. As long as you choose our CRT-261 Study Tool exam questions, you will get the most awarded. We can provide absolutely high quality guarantee for our CRT-261 Study Tool practice materials, for all of our CRT-261 Study Tool learning materials are finalized after being approved by industry experts. We look forward to meeting you.
Salesforce Service Cloud Consultant CRT-261 This is really amazing.
Salesforce Service Cloud Consultant CRT-261 Study Tool - Certification Preparation for Service Cloud Consultant And we will let you down. The website which provide exam information are surged in recent years. This may cause you clueless when you prepare the Salesforce CRT-261 Latest Exam Materials exam.
The learning of our CRT-261 Study Tool study materials costs you little time and energy and we update them frequently. We can claim that you will be ready to write your exam after studying with our CRT-261 Study Tool exam guide for 20 to 30 hours. To understand our CRT-261 Study Tool learning questions in detail, just come and try!
Salesforce CRT-261 Study Tool - We should use the strength to prove ourselves.
Many people want to be the competent people which can excel in the job in some area and be skillful in applying the knowledge to the practical working in some industry. But the thing is not so easy for them they need many efforts to achieve their goals. Passing the test CRT-261 Study Tool certification can make them become that kind of people and if you are one of them buying our CRT-261 Study Tool study materials will help you pass the CRT-261 Study Tool test smoothly with few efforts needed.
Don't you believe in it? Omgzlook real questions and answers are the materials that it can help you get high marks and pass the certification exam. Please try it.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
Saving the precious time users already so, also makes the BCS TTA-19 quiz torrent look more rich, powerful strengthened the practicability of the products, to meet the needs of more users, to make the BCS TTA-19 test prep stand out in many similar products. Cisco 300-540 - Or you can choose to free update your exam dumps. EMC D-PE-FN-23 - Being considered the most authentic brand in this career, our professional experts are making unremitting efforts to provide our customers the latest and valid {CertName} exam simulation. Besides, to make you be rest assured of our dumps, we provide Scrum SAFe-SASM exam demo for you to free download. But we can help all of these candidates on Microsoft DP-300 study questions.
Updated: May 28, 2022