Then join our preparation kit. CRT-261 Sheet File is an excellent platform that provides an CRT-261 Sheet File study materials that are officially equipped by an expert. Our CRT-261 Sheet File exam material can be studied and passed quickly within one week of the exam. CRT-261 Sheet File exam materials provide you the best learning prospects, by employing minimum exertions through the results are satisfyingly surprising, beyond your expectations. Despite the intricate nominal concepts, CRT-261 Sheet File exam dumps questions have been streamlined to the level of average candidates, pretense no obstacles in accepting the various ideas. What most useful is that PDF format of our CRT-261 Sheet File exam materials can be printed easily, you can learn it everywhere and every time you like.
Salesforce Service Cloud Consultant CRT-261 Don’t hesitate any more.
However, how to pass Salesforce certification CRT-261 - Certification Preparation for Service Cloud Consultant Sheet File exam quickly and simply? Our Omgzlook can always help you solve this problem quickly. To pass the exam in limited time, you will find it as a piece of cake with the help of our Study CRT-261 Materials study engine! Our Study CRT-261 Materials practice materials are suitable to exam candidates of different levels.
Through so many feedbacks of these products, our Omgzlook products prove to be trusted. Omgzlook have the latest Salesforce certification CRT-261 Sheet File exam training materials. The industrious Omgzlook's IT experts through their own expertise and experience continuously produce the latest Salesforce CRT-261 Sheet File training materials to facilitate IT professionals to pass the Salesforce certification CRT-261 Sheet File exam.
Salesforce CRT-261 Sheet File - Select Omgzlook is to choose success.
One strong point of our APP online version is that it is convenient for you to use our CRT-261 Sheet File exam dumps even though you are in offline environment. In other words, you can prepare for your CRT-261 Sheet File exam with under the guidance of our CRT-261 Sheet File training materials anywhere at any time. Just take action to purchase we would be pleased to make you the next beneficiary of our CRT-261 Sheet File exam practice. Trust us and you will get what you are dreaming!
As long as you have it, any examination do not will knock you down. The trouble can test a person's character.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
QUESTION NO: 5
Due to a recent product recall, Universal Containers has experienced a 50% increase in daily calls to the Contact Center. The Contact Center has increased support to 24x7 with agents working
12-hour shifts. The VP of Service is concerned about the ability to sustain the increased hours and added cost to support the higher call volume.
Which recommendation should the Consultant make in anticipation of higher call volume?
A. Set up telephony integration using a CTI adapter for quicker agent access when customers call in, reducing average handle time.
B. Set up IVR with an automated response for customers affected by the recall to defect calls.
C. Set up a customer survey for customers calling in to identify the severity and impact of the recall.
D. Set up a private Knowledge Base to provide FAQs to customers affected by the recall to defect call.
Answer: B
With the help of our SAP C-THR81-2405 study guide, you can adjust yourself to the exam speed and stay alert according to the time-keeper that we set on our SAP C-THR81-2405 training materials. Since to choose to participate in the Salesforce HP HPE0-V25 certification exam, of course, it is necessary to have to go through. All you have to do is to pay a small fee on our PECB ISO-IEC-27001-Lead-Implementer practice materials, and then you will have a 99% chance of passing the exam and then embrace a good life. So, you just master the questions and answers in the dumps and it is easy to pass IBM C1000-101-KR test. Considering your practical constraint and academic requirements of the Qlik QREP exam preparation, you may choose the Qlik QREP practice materials with following traits.
Updated: May 28, 2022