Our CRT-261 Real Question exam dumps PDF can help you prepare casually and pass exam easily. If you make the best use of your time and obtain a useful certification you may get a senior position ahead of others. Chance favors the prepared mind. To ensure that you have a more comfortable experience before you choose to purchase our CRT-261 Real Question exam quiz, we provide you with a trial experience service. Once you decide to purchase our CRT-261 Real Question learning materials, we will also provide you with all-day service. There are CRT-261 Real Question real questions available for our candidates with accurate answers and detailed explanations.
The way to pass the CRT-261 Real Question actual test is diverse.
It is known to us that practicing the incorrect questions is very important for everyone, so our CRT-261 - Certification Preparation for Service Cloud Consultant Real Question exam question provide the automatic correcting system to help customers understand and correct the errors. CRT-261 Clear Exam online test engine can simulate the actual test, which will help you familiar with the environment of the CRT-261 Clear Exam real test. The CRT-261 Clear Exam self-assessment features can bring you some convenience.
All CRT-261 Real Question training engine can cater to each type of exam candidates’ preferences. Our CRT-261 Real Question practice materials call for accuracy legibility and high quality, so CRT-261 Real Question study braindumps are good sellers and worth recommendation for their excellent quality. The three versions of our CRT-261 Real Question exam questions are PDF & Software & APP version for your information.
Salesforce CRT-261 Real Question - It is so cool even to think about it.
In this highly competitive modern society, everyone needs to improve their knowledge level or ability through various methods so as to obtain a higher social status. Under this circumstance passing CRT-261 Real Question exam becomes a necessary way to improve oneself. And you are lucky to find us for we are the most popular vendor in this career and have a strong strength on providing the best CRT-261 Real Question study materials. And the price of our CRT-261 Real Question practice engine is quite reasonable.
The easy language does not pose any barrier for any learner. The complex portions of the CRT-261 Real Question certification syllabus have been explained with the help of simulations and real-life based instances.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
We have helped tens of thousands of our customers achieve their certification with our excellent ASQ CMQ-OE exam braindumps. Now, I am glad to introduce a secret weapon for all of the candidates to pass the exam as well as get the related certification without any more ado-- our Salesforce MuleSoft-Integration-Architect-I study braindumps. Maybe you still have doubts about our VMware 2V0-32.24 exam braindumps. Our high-quality Nutanix NCP-DB} learning guide help the students know how to choose suitable for their own learning method, our Nutanix NCP-DB study materials are a very good option. As is known to us, there are best sale and after-sale service of the Microsoft MS-900 certification training dumps all over the world in our company.
Updated: May 28, 2022