We also find that a lot of the fake websites are imitating our website, so you have to be careful. All knowledge contained in our CRT-261 Objectives Pdf practice engine is correct. Our workers have checked for many times. Our experts are researchers who have been engaged in professional qualification CRT-261 Objectives Pdf exams for many years and they have a keen sense of smell in the direction of the examination. Therefore, with our CRT-261 Objectives Pdf study materials, you can easily find the key content of the exam and review it in a targeted manner so that you can successfully pass the CRT-261 Objectives Pdf exam. Learning has become popular among different age groups.
Salesforce Service Cloud Consultant CRT-261 The rate of return will be very obvious for you.
Omgzlook's Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant Objectives Pdf exam training materials is a good training tool. In fact, our Free CRT-261 Sample exam questions have helped tens of thousands of our customers successfully achieve their certification. The moment you choose to go with our Free CRT-261 Sample study materials, your dream will be more clearly presented to you.
Omgzlook Salesforce CRT-261 Objectives Pdf exam training materials is the most effective way to pass the certification exam. With this certification, you will achieve your dreams, and become successful. The curtain of life stage may be opened at any time, the key is that you are willing to show, or choose to avoid.
Salesforce CRT-261 Objectives Pdf - You can really try it we will never let you down!
As a IT worker sometime you may know you will take advantage of new technology more quickly by farming out computer operations, we prefer to strengthen own strong points. Our CRT-261 Objectives Pdf test braindump materials is popular based on that too. As we all know the passing rate for IT exams is low, the wise choice for candidates will select valid CRT-261 Objectives Pdf test braindump materials to make you pass exam surely and fast. Professional handles professional affairs.
Then you can start learning our CRT-261 Objectives Pdf exam questions in preparation for the exam. After years of hard work, our CRT-261 Objectives Pdf guide training can take the leading position in the market.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
The intelligence of the SAP C_ARCIG_2404 test engine has inspired the enthusiastic for the study. EMC D-PST-MN-A-24 - Only firm people will reach the other side. No need to doubt and worry, thousands of candidates choose our exam training materials, you shouldn't miss this high pass-rate Fortinet FCP_WCS_AD-7.4 training PDF materials. Our effort in building the content of our Salesforce Marketing-Cloud-Advanced-Cross-Channel learning questions lead to the development of learning guide and strengthen their perfection. All EMC D-ISM-FN-23 test questions offered by us are tested and selected by our senior experts in IT filed, which only need little time to focus on the practice and the preparation.
Updated: May 28, 2022