The best part of CRT-261 Objectives Pdf exam dumps are their relevance, comprehensiveness and precision. You need not to try any other source forCRT-261 Objectives Pdf exam preparation. The innovatively crafted dumps will serve you the best; imparting you information in fewer number of questions and answers. However, it is difficult for many people to get a CRT-261 Objectives Pdf certification, but we are here to offer you help. We have helped tens of thousands of our customers achieve their certification with our excellent CRT-261 Objectives Pdf exam braindumps. You will be much awarded with our CRT-261 Objectives Pdf learning engine.
You final purpose is to get the CRT-261 Objectives Pdf certificate.
Our high-quality CRT-261 - Certification Preparation for Service Cloud Consultant Objectives Pdf} learning guide help the students know how to choose suitable for their own learning method, our CRT-261 - Certification Preparation for Service Cloud Consultant Objectives Pdf study materials are a very good option. As is known to us, there are best sale and after-sale service of the Exam Topics CRT-261 Pdf certification training dumps all over the world in our company. Our company has employed a lot of excellent experts and professors in the field in the past years, in order to design the best and most suitable Exam Topics CRT-261 Pdf latest questions for all customers.
You can effortlessly yield the printouts of CRT-261 Objectives Pdf exam study material as well, PDF files make it extremely simple for you to switch to any topics with a click. While the Practice Software creates is an actual test environment for your CRT-261 Objectives Pdf certification exam. All the preparation material reflects latest updates in CRT-261 Objectives Pdf certification exam pattern.
Salesforce CRT-261 Objectives Pdf - It is never too late to learn new things.
We know making progress and getting the certificate of CRT-261 Objectives Pdf study materials will be a matter of course with the most professional experts in command of the newest and the most accurate knowledge in it. Our Certification Preparation for Service Cloud Consultant exam prep has taken up a large part of market. with decided quality to judge from customers' perspective, If you choose the right CRT-261 Objectives Pdf practice braindumps, it will be a wise decision. Our behavior has been strictly ethical and responsible to you, which is trust worthy.
Our CRT-261 Objectives Pdf study materials must appear at the top of your list. And our CRT-261 Objectives Pdf learning quiz has a 99% pass rate.
CRT-261 PDF DEMO:
QUESTION NO: 1
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
The Salesforce EMC D-CI-DS-23 exam questions aid its customers with updated and comprehensive information in an innovative style. VMware 2V0-33.22PSE - In comparison with similar educational products, our training materials are of superior quality and reasonable price, so our company has become the top enterprise in the international market. So we have the courage and justification to declare the number one position in this area, and choosing SAP C_S4TM_2023 actual exam is choosing success. Do this, therefore, our Fortinet NSE5_FSM-6.3 question guide has become the industry well-known brands, but even so, we have never stopped the pace of progress, we have been constantly updated the Fortinet NSE5_FSM-6.3 real study dumps. Salesforce Nonprofit-Cloud-Consultant - They check the update every day, and we can guarantee that you can get a free update service from the date of purchase.
Updated: May 28, 2022