You can know the exam format and part questions of our complete CRT-261 Knowledge Points exam dumps. Besides, we can ensure 100% passing and offer the Money back guarantee when you choose our CRT-261 Knowledge Points pdf dumps. CRT-261 Knowledge Points exam dumps are so comprehensive that you do not need any other study material. To cater to the needs of exam candidates, our experts have been assiduously worked for their quality day and night. CRT-261 Knowledge Points training materials can help you achieve personal goals about the CRT-261 Knowledge Points exam successfully. with the help of our CRT-261 Knowledge Points learning engine, you will find to pass the exam is just like having a piece of cake.
CRT-261 Knowledge Points actual test guide is your best choice.
Salesforce Service Cloud Consultant CRT-261 Knowledge Points - Certification Preparation for Service Cloud Consultant That is because our company beholds customer-oriented tenets that guide our everyday work. Success does not come only from the future, but it continues to accumulate from the moment you decide to do it. At the moment you choose Free Download CRT-261 practice quiz, you have already taken the first step to success.
The best way for them to solve the problem is to get the CRT-261 Knowledge Points certification. Because the certification is the main symbol of their working ability, if they can own the CRT-261 Knowledge Points certification, they will gain a competitive advantage when they are looking for a job. An increasing number of people have become aware of that it is very important for us to gain the CRT-261 Knowledge Points exam questions in a short time.
Salesforce CRT-261 Knowledge Points - The reality is often cruel.
We attract customers by our fabulous CRT-261 Knowledge Points certification material and high pass rate, which are the most powerful evidence to show our strength. We are so proud to tell you that according to the statistics from our customers’ feedback, the pass rate among our customers who prepared for the exam with our CRT-261 Knowledge Points test guide have reached as high as 99%, which definitely ranks the top among our peers. Hence one can see that the Certification Preparation for Service Cloud Consultant learn tool compiled by our company are definitely the best choice for you.
Imagine, if you're using a CRT-261 Knowledge Points practice materials, always appear this or that grammar, spelling errors, such as this will not only greatly affect your mood, but also restricted your learning efficiency. Therefore, good typesetting is essential for a product, especially education products, and the CRT-261 Knowledge Points test material can avoid these risks very well.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
All in all, high efficiency of Juniper JN0-223 exam material is the reason for your selection. Huawei H28-111_V1.0 - Each question and answer are researched and verified by the industry experts. To help you get to know the exam questions and knowledge of the IBM S2000-025 practice exam successfully and smoothly, our experts just pick up the necessary and essential content in to our IBM S2000-025 test guide with unequivocal content rather than trivia knowledge that exam do not test at all. SAP C-THR97-2405 - You will find that learning is becoming interesting and easy. Many exam candidates ascribe their success to our EMC D-GAI-F-01 real questions and become our regular customers eventually.
Updated: May 28, 2022