As a thriving multinational company, we are always committed to solving the problem that our customers may have. For example, the CRT-261 Free Download learning engine we developed can make the CRT-261 Free Download exam easy and easy, and we can confidently say that we did this. A large number of buyers pouring into our website every day can prove this. Although our CRT-261 Free Download exam braindumps have been recognised as a famous and popular brand in this field, but we still can be better by our efforts. In the future, our CRT-261 Free Download study materials will become the top selling products. If you want to be one of them, please take a two-minute look at our CRT-261 Free Download real exam.
Salesforce Service Cloud Consultant CRT-261 You can get what you want!
Omgzlook's Salesforce CRT-261 - Certification Preparation for Service Cloud Consultant Free Download exam training materials can help you 100% pass the exam. We have made all efforts to update our products in order to help you deal with any change, making you confidently take part in the CRT-261 Valid Test Guide exam. Every day they are on duty to check for updates of CRT-261 Valid Test Guide study materials for providing timely application.
So the choice is important. Omgzlook's Salesforce CRT-261 Free Download exam training materials are the best things to help each IT worker to achieve the ambitious goal of his life. It includes questions and answers, and issimilar with the real exam questions.
Salesforce CRT-261 Free Download - Don’t hesitate any more.
In the past few years, Salesforce certification CRT-261 Free Download exam has become an influenced computer skills certification exam. However, how to pass Salesforce certification CRT-261 Free Download exam quickly and simply? Our Omgzlook can always help you solve this problem quickly. In Omgzlook we provide the CRT-261 Free Download certification exam training tools to help you pass the exam successfully. The CRT-261 Free Download certification exam training tools contains the latest studied materials of the exam supplied by IT experts.
To pass the exam in limited time, you will find it as a piece of cake with the help of our CRT-261 Free Download study engine! Our CRT-261 Free Download practice materials are suitable to exam candidates of different levels.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 3
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 4
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
The industrious Omgzlook's IT experts through their own expertise and experience continuously produce the latest Salesforce HP HPE2-T37 training materials to facilitate IT professionals to pass the Salesforce certification HP HPE2-T37 exam. They are abundant and effective enough to supply your needs of the SAP C-THR83-2405 exam. SAP C_THR89_2405 - If you fail to pass the exam, Omgzlook will full refund to you. We are determined to give hand to the candidates who want to pass their SAP C-C4H51-2405 exam smoothly and with ease by their first try. In order to pass Salesforce certification HP HPE0-V28-KR exam some people spend a lot of valuable time and effort to prepare, but did not succeed.
Updated: May 28, 2022