If you have problems with your installation or use on our CRT-261 Exam Forum training guide, our 24 - hour online customer service will resolve your trouble in a timely manner. We dare say that our CRT-261 Exam Forum preparation quiz have enough sincerity to our customers. You can free download the demos of our CRT-261 Exam Forum exam questions which present the quality and the validity of the study materials and check which version to buy as well. Omgzlook Salesforce CRT-261 Exam Forum questions and answers are a rare material which can help you pass you exam first time. To want to pass Salesforce CRT-261 Exam Forum certification test can't be done just depend on the exam related books. In addition, our CRT-261 Exam Forum provides end users with real questions and answers.
Salesforce Service Cloud Consultant CRT-261 Our products are just suitable for you.
Salesforce Service Cloud Consultant CRT-261 Exam Forum - Certification Preparation for Service Cloud Consultant The training materials of Omgzlook are developed by many IT experts' continuously using their experience and knowledge to study, and the quality is very good and have very high accuracy. You will get your Valid CRT-261 Test Dumps Sheet certification with little time and energy by the help of out dumps. Omgzlook is constantly updated in accordance with the changing requirements of the Salesforce certification.
If you buy the Omgzlook's products, we will not only spare no effort to help you pass the certification exam, but also provide a free update and upgrade service. If the official change the outline of the certification exam, we will notify customers immediately. If we have any updated version of test software, it will be immediately pushed to customers.
Salesforce CRT-261 Exam Forum - But we have successfully done that.
Do you often envy the colleagues around you can successfully move to a larger company to achieve the value of life? Are you often wondering why your classmate, who has scores similar to yours, can receive a large company offer after graduation and you are rejected? In fact, what you lack is not hard work nor luck, but CRT-261 Exam Forum guide question. If you do not have extraordinary wisdom, do not want to spend too much time on learning, but want to reach the pinnacle of life through CRT-261 Exam Forum exam, then you must have CRT-261 Exam Forum question torrent.
When you are eager to pass the CRT-261 Exam Forum real exam and need the most professional and high quality practice material, we are willing to offer help. Our CRT-261 Exam Forum training prep has been on the top of the industry over 10 years with passing rate up to 98 to 100 percent.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
QUESTION NO: 5
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
Our SAP C-ARSOR-2404 study materials are easy to be mastered and boost varied functions. What most important is that our EMC D-PDM-DY-23 study materials can be download, installed and used safe. We are glad to help you get the certification with our best Amazon SAA-C03-KR study materials successfully. No matter you are exam candidates of high caliber or newbies, our Cisco 700-245 exam quiz will be your propulsion to gain the best results with least time and reasonable money. On the other hand, using free trial downloading before purchasing, I can promise that you will have a good command of the function of our Microsoft AZ-900 exam prepare.
Updated: May 28, 2022