What you can get from the CRT-261 Exam Flashcards certification? Of course, you can get a lot of opportunities to enter to the bigger companies. After you get more opportunities, you can make full use of your talents. You will also get more salary, and then you can provide a better life for yourself and your family. Our CRT-261 Exam Flashcards training materials provide 3 versions to the client and they include the PDF version, PC version, APP online version. Each version’s using method and functions are different but the questions and answers of our CRT-261 Exam Flashcards study quiz is the same. When it comes to our time-tested CRT-261 Exam Flashcards latest practice dumps, for one thing, we have a professional team contains a lot of experts who have devoted themselves to the research and development of our CRT-261 Exam Flashcards exam guide, thus we feel confident enough under the intensely competitive market.
Salesforce Service Cloud Consultant CRT-261 So our product is a good choice for you.
During your practice process, the CRT-261 - Certification Preparation for Service Cloud Consultant Exam Flashcards test questions would be absorbed, which is time-saving and high-efficient. As we all know, to make something right, the most important thing is that you have to find the right tool. Our Valid Study Questions CRT-261 Free Download study quiz is the exact study tool to help you pass the Valid Study Questions CRT-261 Free Download exam by your first attempt.
Once our customers pay successfully, we will check about your email address and other information to avoid any error, and send you the CRT-261 Exam Flashcards prep guide in 5-10 minutes, so you can get our CRT-261 Exam Flashcards exam questions at first time. And then you can start your study after downloading the CRT-261 Exam Flashcards exam questions in the email attachments. High efficiency service has won reputation for us among multitude of customers, so choosing our CRT-261 Exam Flashcards real study dumps we guarantee that you won’t be regret of your decision.
All the help provided by Salesforce CRT-261 Exam Flashcards test prep is free.
In order to meet the needs of all customers that pass their exam and get related certification, the experts of our company have designed the updating system for all customers. Our CRT-261 Exam Flashcards exam question will be constantly updated every day. The IT experts of our company will be responsible for checking whether our CRT-261 Exam Flashcards exam prep is updated or not. Once our CRT-261 Exam Flashcards test questions are updated, our system will send the message to our customers immediately. If you use our CRT-261 Exam Flashcards exam prep, you will have the opportunity to enjoy our updating system. You will get the newest information about your exam in the shortest time. You do not need to worry about that you will miss the important information, more importantly, the updating system is free for you, so hurry to buy our CRT-261 Exam Flashcards exam question, you will find it is a best choice for you.
Good chances are few. Please follow your heart.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
Our PDF version of Cisco 300-730 training materials is legible to read and remember, and support printing request. So the Google Professional-Data-Engineer study tool can be reused after you have got the Google Professional-Data-Engineer certificate. Get the test BCS TTA-19 certification is not achieved overnight, we need to invest a lot of time and energy to review, and the review process is less a week or two, more than a month or two, or even half a year, so BCS TTA-19 exam questions are one of the biggest advantage is that it is the most effective tools for saving time for users. Please believe that SAP C-TS4FI-2023 learning materials will be your strongest backing from the time you buy our SAP C-TS4FI-2023 practice braindumps to the day you pass the exam. CompTIA SY0-701 - In other words, we will be your best helper.
Updated: May 28, 2022