The CRT-261 Exam Discount practice download pdf offered by Omgzlook can give you some reference. You just need to practice with CRT-261 Exam Discount vce torrent for 1-2 days, then, you can be confident to face the CRT-261 Exam Discount actual test with ease mood. The 99% pass rate of CRT-261 Exam Discount training vce will ensure you 100% pass. Our CRT-261 Exam Discount guide torrent will help you establish the error sets. We believe that it must be very useful for you to take your exam, and it is necessary for you to use our CRT-261 Exam Discount test questions. The 24/7 customer service will be waiting for you, if you have any questions.
Salesforce Service Cloud Consultant CRT-261 It is so cool even to think about it.
And you are lucky to find us for we are the most popular vendor in this career and have a strong strength on providing the best CRT-261 - Certification Preparation for Service Cloud Consultant Exam Discount study materials. The best part of Exam Dumps CRT-261 Demo exam dumps are their relevance, comprehensiveness and precision. You need not to try any other source forExam Dumps CRT-261 Demo exam preparation.
As the old saying goes, skills will never be burden. So for us, with one more certification, we will have one more bargaining chip in the future. However, it is difficult for many people to get a CRT-261 Exam Discount certification, but we are here to offer you help.
You final purpose is to get the Salesforce CRT-261 Exam Discount certificate.
For a long time, high quality is our CRT-261 Exam Discount exam questions constantly attract students to participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, and at the same time the CRT-261 Exam Discount practice quiz brings more outstanding teaching effect. Our high-quality CRT-261 Exam Discount} learning guide help the students know how to choose suitable for their own learning method, our CRT-261 Exam Discount study materials are a very good option.
As is known to us, there are best sale and after-sale service of the CRT-261 Exam Discount certification training dumps all over the world in our company. Our company has employed a lot of excellent experts and professors in the field in the past years, in order to design the best and most suitable CRT-261 Exam Discount latest questions for all customers.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to deploy the Service Cloud to its contact centers located across
North America, Europe, and Asi a. The company wants standardized contact center processes and reporting implemented in its centers worldwide.
Which approach should a consultant recommend in this scenario?
A. Recommend that the VP of Worldwide Support design a global template to provide a clear vision and tandardization.
B. Assign a global team of experienced agents and leaders to create a common design template and report structure.
C. Assign teams in each major contact center to design a solution unique to its needs and have an analyst build a combined report.
D. Recommend utilizing out-of-the-box functionality to reduce cost and ensure one worldwide process and reporting.
Answer: B
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 4
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers
A. Case closure rules on the original case
B. Visibility and access to the work order records
C. Work order and customer contact escalation requirements
D. Account team relationship to the primary contact
E. Total number of account and contact records in the database
Answer: A,B,C
QUESTION NO: 5
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
You can effortlessly yield the printouts of ACAMS CAMS exam study material as well, PDF files make it extremely simple for you to switch to any topics with a click. VMware 2V0-33.22PSE - As is known to us, where there is a will, there is a way. Moreover, doing these practice tests will impart you knowledge of the actual Microsoft DP-203-KR exam format and develop your command over it. And you will get all you desire with our CWNP CWAP-404 exam questions. Symantec 250-586 - Our Certification Preparation for Service Cloud Consultant exam prep has taken up a large part of market.
Updated: May 28, 2022