More about CRT-261 Dumps Materials Exams Dumps: If you want to know more about our test preparations materials, you should explore the related CRT-261 Dumps Materials exam Page. You may go over our CRT-261 Dumps Materials brain dumps product formats and choose the one that suits you best. You can also avail of the free demo so that you will have an idea how convenient and effective our CRT-261 Dumps Materials exam dumps are for CRT-261 Dumps Materials certification. It is known to us that preparing for the exam carefully and getting the related certification are very important for all people to achieve their dreams in the near future. It is a generally accepted fact that the CRT-261 Dumps Materials exam has attracted more and more attention and become widely acceptable in the past years. About some tough questions or important points, they left notes under them.
Salesforce Service Cloud Consultant CRT-261 Just come and buy it!
Our services on our CRT-261 - Certification Preparation for Service Cloud Consultant Dumps Materials exam questions are also dependable in after-sales part with employees full of favor and genial attitude towards job. The series of CRT-261 Reliable Exam Study Guide measures we have taken is also to allow you to have the most professional products and the most professional services. I believe that in addition to our CRT-261 Reliable Exam Study Guide exam questions, you have also used a variety of products.
We can guarantee that we will keep the most appropriate price because we want to expand our reputation of CRT-261 Dumps Materials preparation dumps in this line and create a global brand. What’s more, we will often offer abundant discounts of CRT-261 Dumps Materials study guide to express our gratitude to our customers. As we know, our products can be recognized as the most helpful and the greatest CRT-261 Dumps Materials study engine across the globe.
Salesforce CRT-261 Dumps Materials - What are you waiting for?
With the rapid market development, there are more and more companies and websites to sell CRT-261 Dumps Materials guide torrent for learners to help them prepare for exam. If you have known before, it is not hard to find that the study materials of our company are very popular with candidates, no matter students or businessman. Welcome your purchase for our CRT-261 Dumps Materials exam torrent. As is an old saying goes: Client is god! Service is first! It is our tenet, and our goal we are working at!
This kind of learning method is very convenient for the user, especially in the time of our fast pace to get Salesforce certification. In addition, our test data is completely free of user's computer memory, will only consume a small amount of running memory when the user is using our product.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 5
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
CompTIA 220-1101 - We will inform you by E-mail when we have a new version. Network Appliance NS0-404 exam preparation is really good helper on your life path. Our GARP 2016-FRR training materials provide 3 versions to the client and they include the PDF version, PC version, APP online version. When it comes to our time-tested Databricks Databricks-Certified-Data-Engineer-Associate latest practice dumps, for one thing, we have a professional team contains a lot of experts who have devoted themselves to the research and development of our Databricks Databricks-Certified-Data-Engineer-Associate exam guide, thus we feel confident enough under the intensely competitive market. Adobe AD0-E121 - We can promise that the online version will not let you down.
Updated: May 28, 2022