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CRT-251 PDF DEMO:
QUESTION NO: 1
Universal Containers has set the organization-wide default to public read-only for accounts, contacts, and opportunities. Activities are set to be controlled by the parent. The ABC Corporation account is owned by a sales user whose profile grants create, read, edit, and delete access to accounts, contacts, and opportunities.
Which two actions does the owner of the ABC Corporation account have the right to take? Choose two answers.
A. Share the account with other users through manual sharing and account teams.
B. View, edit, and delete related contacts and opportunities owned by other users.
C. View, edit, and delete activities owned by other users directly related to the account.
D. Transfer ownership of related contacts and opportunities owned by other users.
Answer: A,C
QUESTION NO: 2
Universal Containers wants to measure revenue based on when individual Products are sold.
What should a Consultant implement to meet this requirement?
A. Forecasting by Opportunity Amount
B. Forecasting by Product Dates
C. Forecasting by Order Amount
D. Forecasting by Schedule Date
Answer: A
QUESTION NO: 3
A lead sharing rule has been defined so that leads owned by the record owner are shared with the public group called "Sales Team." Who will have access to these records, assuming that a private sharing model is in place on these objects and there are no sharing rules defined for those objects, when the lead is converted to an account, contact, and opportunity?
A. The record owner will be the only person who is able to access the account, contact, and opportunity records.
B. The record owner and anyone above the record owner in the role hierarchy will be able to access the three records.
C. The record owner, all members of the public group, and a group called "Sales team", and anyone above any group member in the role hierarchy will be able to access the three records.
D. The record owner, all members of the public group, and a group called "Sales team" will be able to access the three records.
Answer: B
QUESTION NO: 4
Universal Containers wants to associate some contacts with more than one account (e.g., a contact in an employee of one account and on the boards of several other accounts). Which solution should a consultant recommend to meet this requirement?
A. Enable contacts to multiple accounts feature.
B. Clone the contact record and add it to the second account.
C. Associate the contact to other accounts using a custom lookup field.
D. Add the contact to the partners related list on the second account.
Answer: D
QUESTION NO: 5
Universal Containers supports two lines of business: shipping and freight. The sales cycle for freight deals is more complex and involves more stages than the shipping sales cycle.
Which solution should a consultant recommend to meet these business requirements?
A. Create different record types and sales processes for each line of business, and assign different sales processes to each page layout.
B. Create different record types and sales processes for each line of business, and assign different page layouts to each record type.
C. Create different record types and sales processes for each line of business, and assign different stages to each page layout.
D. Create different record types and sales processes for each line of business, and use workflow field updates to assign stages.
Answer: B
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Updated: May 28, 2022