Many candidates can’t successfully pass their real exams for the reason that they are too nervous to performance rightly as they do the practices. This Software version of CRT-261 Torrent practice materials will exactly help overcome their psychological fear. So you will be bound to pass your CRT-261 Torrent exam since you have perfected yourself in taking the CRT-261 Torrent exam with full confidence. To increase people’s knowledge and understanding of this CRT-261 Torrent exam, so as to improve and direct your practice, our experts made the CRT-261 Torrent study questions diligently and assiduously all these years. Our CRT-261 Torrent practice materials are successful measures and methods to adopt. Try our CRT-261 Torrent study materials, which are revised by hundreds of experts according to the changes in the syllabus and the latest developments in theory and practice.
Salesforce Service Cloud Consultant CRT-261 Our reputation is really good.
And we will give you 100% success guaranteed on the CRT-261 - Certification Preparation for Service Cloud Consultant Torrent training guide. In short, you will find the convenience and practicality of our CRT-261 Authentic Exam Questions quiz guide in the process of learning. We will also continue to innovate and improve functions to provide you with better services.
We are convinced that our CRT-261 Torrent exam questions can help you gain the desired social status and thus embrace success. The competition in today's society is the competition of talents. Can you survive and be invincible in a highly competitive society? Can you gain a foothold in such a complex society? If your answer is "no", that is because your ability is not strong enough.
But our Salesforce CRT-261 Torrent exam questions have made it.
By browsing this website, all there versions of CRT-261 Torrent training materials can be chosen according to your taste or preference. In addition, we provide free updates to users for one year long after your purchase. If the user finds anything unclear in the CRT-261 Torrent exam questions exam, we will send email to fix it, and our team will answer all of your questions related to the CRT-261 Torrent actual exam. So as long as you have any question, just contact us!
Every page is carefully arranged by our experts with clear layout and helpful knowledge to remember. Our CRT-261 Torrent exam questions just focus on what is important and help you achieve your goal.
CRT-261 PDF DEMO:
QUESTION NO: 1
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 2
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
With excellent quality at attractive price, our ASQ CQE exam questions get high demand of orders in this fierce market. So our Network Appliance NS0-014practice materials have great brand awareness in the market. The promotion or acceptance of our Cisco 700-250 exam questions will be easy. Salesforce Mobile-Solutions-Architecture-Designer - The software boosts varied self-learning and self-assessment functions to check the results of the learning. EMC D-ISM-FN-23 - The gold content of the materials is very high, and the updating speed is fast.
Updated: May 28, 2022