On the one hand, our company hired the top experts in each qualification examination field to write the CRT-261 Questions training materials, so as to ensure that our products have a very high quality, so that users can rest assured that the use of our research materials. On the other hand, under the guidance of high quality research materials, the rate of adoption of the CRT-261 Questions study materials preparation is up to 98% to 100%. Of course, it is necessary to qualify for a qualifying exam, but more importantly, you will have more opportunities to get promoted in the workplace. Therefore, we regularly check CRT-261 Questions exam to find whether has update or not. Once the update comes out, we will inform our customers who are using our products so that they can have a latest understanding of CRT-261 Questions exam. The manufacture of our CRT-261 Questions real exam is completely according with strict standard.
Our CRT-261 Questions latest study guide can help you.
Salesforce Service Cloud Consultant CRT-261 Questions - Certification Preparation for Service Cloud Consultant To encounter Omgzlook, you will encounter the best training materials. Most returned customers said that our New CRT-261 Test Notes dumps pdf covers the big part of main content of the certification exam. Questions and answers from our New CRT-261 Test Notes free download files are tested by our certified professionals and the accuracy of our questions are 100% guaranteed.
100% guarantee to pass IT certification test. It is the fact which is proved by many more candidates. If you are tired of preparing Salesforce CRT-261 Questions exam, you can choose Omgzlook Salesforce CRT-261 Questions certification training materials.
Actually, Salesforce CRT-261 Questions exam really make you anxious.
After our unremitting efforts, CRT-261 Questions learning guide comes in everybody's expectation. Our professional experts not only have simplified the content and grasp the key points for our customers, but also recompiled the CRT-261 Questions preparation materials into simple language so that all of our customers can understand easily no matter which countries they are from. In such a way, you will get a leisure study experience as well as a doomed success on your coming CRT-261 Questions exam.
Every version of CRT-261 Questions study materials that we provide to you has its own advantage: the PDF version has no equipment limited, which can be read anywhere; the online version can use on any electronic equipment there is network available; the software version can simulate the real CRT-261 Questions exam environment to let you have more real feeling to CRT-261 Questions real exam, besides the software version can be available installed on unlimited number devices.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 2
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 3
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
QUESTION NO: 4
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 5
UC is concerned with system performance in its contact center because the number of records has exceeded 40 million. What platform functionality might be affected by the number of contact records?
A. Contact report run time
B. Contact related list load time
C. Contact view page load time
D. Contact list view edit time
Answer: A
By passing the exams multiple times on practice test software, you will be able to pass the real IIA IIA-CHAL-QISA test in the first attempt. SAP C-TS462-2023 - The 99% pass rate can ensure you get high scores in the actual test. They handpicked what the Microsoft PL-400-KR training guide usually tested in exam recent years and devoted their knowledge accumulated into these Microsoft PL-400-KR actual tests. Immediately download for the Microsoft MB-310 study pdf is available for study with no time wasted. If you are suspicious of our Salesforce MuleSoft-Integration-Architect-I exam questions, you can download the free demo from our official websites.
Updated: May 28, 2022