As CRT-261 Price exam questions with high prestige and esteem in the market, we hold sturdy faith for you. And you will find that our CRT-261 Price learning quiz is quite popular among the candidates all over the world. We are sure you can seep great deal of knowledge from our CRT-261 Price study prep in preference to other materials obviously. Not only do we offer free demo services before purchase, we also provide three learning modes for users. Even if the user fails in the Certification Preparation for Service Cloud Consultant exam dumps, users can also get a full refund of our CRT-261 Price quiz guide so that the user has no worries. As the captioned description said, our CRT-261 Price practice materials are filled with the newest points of knowledge about the exam.
Salesforce Service Cloud Consultant CRT-261 Now IT industry is more and more competitive.
Just come to buy our CRT-261 - Certification Preparation for Service Cloud Consultant Price learning guide and you will love it. If you are still struggling to prepare for passing Practice CRT-261 Questions certification exam, at this moment Omgzlook can help you solve problem. Omgzlook can provide you training materials with good quality to help you pass the exam, then you will become a good Salesforce Practice CRT-261 Questions certification member.
Free demos are understandable and part of the CRT-261 Price exam materials as well as the newest information for your practice. And because that our CRT-261 Price study guide has three versions: the PDF, Software and APP online. So accordingly, we offer three versions of free demos for you to download.
Salesforce CRT-261 Price - Most companies think highly of this character.
Nowadays, our learning methods become more and more convenient. Advances in technology allow us to learn freely on mobile devices. However, we understand that some candidates are still more accustomed to the paper, so our CRT-261 Price study materials provide customers with a variety of versions to facilitate your learning process: the PDF, Software and APP online. These three versions of our CRT-261 Price practice engine can provide you study on all conditions. Come and buy our CRT-261 Price exam guide!
We provide one year studying assist service and one year free updates downloading of Salesforce CRT-261 Price exam questions. If you fail exam we support to exchange and full refund.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers is implementing a call center using CTI (Computer-telephony integration).
Which three items, at a minimum, must be implemented and deployed to ensure success?
Choose 3 answers
A. Configure IVR auto response
B. Configure call center definition
C. Install CTI adapter using open CTI
D. Deploy Call Center Directory
E. Assign users to a call center
Answer: B,C,E
QUESTION NO: 2
UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A. Use a workflow rule to send an email to the product manager
B. Use an escalation rule to move cases into the product manager queue
C. Use Chatter case feed and case teams to monitor cases
D. Use an assignment rule to assign new cases to the product manager
Answer: A
QUESTION NO: 3
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 4
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 5
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
And you can free download the demos of our SAP C_TS4FI_2023 learning guide on our website, it is easy, fast and convenient. Most IT workers prefer to choose our online test engine for their IIA IIA-CHAL-QISA exam prep because online version is more flexible and convenient. And all of the PDF version, online engine and windows software of the SAP C_IEE2E_2404 study guide will be tested for many times. We guarantee that our HP HPE0-S59 exam prep is cost-efficient and affordable for most candidates who want to get certification quickly in their first try. EMC D-MSS-DS-23 - Also, we just pick out the most important knowledge to learn.
Updated: May 28, 2022