We will be with you in every stage of your CRT-261 Free exam preparation to give you the most reliable help. Even if you still failed the CRT-261 Free certification exam, we will full refund to reduce your economic loss as much as possible. The empty promise is not enough. What's more, Omgzlook exam dumps can guarantee 100% pass your exam. There is no better certification training materials than Omgzlook dumps. CRT-261 Free PDF file is the common version which many candidates often choose.
You can must success in the CRT-261 Free real test.
The quality of CRT-261 - Certification Preparation for Service Cloud Consultant Free practice training torrent is checked by our professional experts. As long as you are willing to exercise on a regular basis, the CRT-261 Study Guide Pdf exam will be a piece of cake, because what our CRT-261 Study Guide Pdf practice materials include is quintessential points about the exam. And our high pass rate as 98% to 100% are all proved data form our customers who had attended the CRT-261 Study Guide Pdf exam and got their success with the help of our CRT-261 Study Guide Pdf study dumps.
You can check out the interface, question quality and usability of our CRT-261 Free practice exams before you decide to buy it. You can download our CRT-261 Free test engine and install it on your phone or other device, then if you are waiting for the bus or on the subway, you can take CRT-261 Free exam dumps out for study. The promotion is regular, so please hurry up to get the most cost-effective Salesforce prep exam dumps.
Salesforce CRT-261 Free - Trust us and you will get success for sure!
We have applied the latest technologies to the design of our CRT-261 Free exam prep not only on the content but also on the displays. As a consequence you are able to keep pace with the changeable world and remain your advantages with our CRT-261 Free training braindumps. Besides, you can consolidate important knowledge for you personally and design customized study schedule or to-do list on a daily basis. As long as you follow with our CRT-261 Free study guide, you are doomed to achieve your success.
We would like to provide our customers with different kinds of CRT-261 Free practice guide to learn, and help them accumulate knowledge and enhance their ability. Besides, we guarantee that the CRT-261 Free exam questions of all our users can be answered by professional personal in the shortest time with our CRT-261 Free study dumps.
CRT-261 PDF DEMO:
QUESTION NO: 1
A Contact Center Manager is implementing a new customer care program and wants to specifically measure customer loyalty.
Which three measures satisfy this requirement? Choose 3 answers
A. Net promoter Score
B. Customer Purchase History
C. Customer Support Requests
D. Service Level Agreement
E. customer satisfaction Survey
Answer: A,B,E
QUESTION NO: 2
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
QUESTION NO: 3
Universal Containers needs to provide contact center agents with access to a customer's payment history if the call concerns a billing problem. The following considerations need to be taken into account:
* Billing problems account for less than 5% of calls.
* Billing data is stored in an external system containing over 20 million records.
* Agents do not want to maintain separate login sessions for Salesforce and the billing system.
Which two solutions should a consultant recommend? Choose 2 answers
A. Use Lightning Connect to connect and access data in real-time from the billing system.
B. Create a custom tab of type URL that displays a search page from the billing system.
C. Import payment data into Salesforce and add to the contact page layout as a related list.
D. Create a Visualforce page that retrieves payment information via a Web Service call-out.
Answer: B,D
QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 5
What are two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers
A. Creating content as a result of solving issues
B. Evolving content-based product lifecycles
C. Rewarding learning, collaboration, sharing and improving.
D. Developing a knowledge base on the experience of an individual
Answer: A,C
Salesforce PDX-101 - You can customize the practice environment to suit your learning objectives. The content of our Huawei H23-221_V1.0 practice engine is chosen so carefully that all the questions for the Huawei H23-221_V1.0 exam are contained. We are very confident in the quality of Qlik QREP} guide dumps. SAP C-THR82-2405 - Unlike other learning materials on the market, Certification Preparation for Service Cloud Consultant torrent prep has an APP version. No more cramming from books and note, just prepare our interactive questions and answers and learn everything necessary to easily pass the actual CompTIA PT0-003 exam.
Updated: May 28, 2022