Purchasing valid CRT-261 Exam exam dumps is not a cheap thing for some candidates in the internet since there is so much different advertisement. If you feel confused you can choose our CRT-261 Exam exam dumps. We are sure about "pass Guaranteed" & "Money Back Guaranteed" so that you can feel safe and worry-free on our website. After years of unremitting efforts, our CRT-261 Exam exam materials and services have received recognition and praises by the vast number of customers. An increasing number of candidates choose our CRT-261 Examstudy materials as their exam plan utility. Too much hesitating will just waste a lot of time.
Salesforce Service Cloud Consultant CRT-261 We will provide you with thoughtful service.
Before you try to attend the CRT-261 - Certification Preparation for Service Cloud Consultant Exam practice exam, you need to look for best learning materials to easily understand the key points of CRT-261 - Certification Preparation for Service Cloud Consultant Exam exam prep. By the way, the Exam CRT-261 Experiencecertificate is of great importance for your future and education. Our Exam CRT-261 Experience practice materials cover all the following topics for your reference.
Our CRT-261 Exam exam dumps are required because people want to get succeed in IT field by clearing the certification exam. Passing CRT-261 Exam practice exam is not so easy and need to spend much time to prepare the training materials, that's the reason that so many people need professional advice for CRT-261 Exam exam prep. The CRT-261 Exam dumps pdf are the best guide for them passing test.
You final purpose is to get the Salesforce CRT-261 Exam certificate.
For a long time, high quality is our CRT-261 Exam exam questions constantly attract students to participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, and at the same time the CRT-261 Exam practice quiz brings more outstanding teaching effect. Our high-quality CRT-261 Exam} learning guide help the students know how to choose suitable for their own learning method, our CRT-261 Exam study materials are a very good option.
More importantly, it is evident to all that the CRT-261 Exam training materials from our company have a high quality, and we can make sure that the quality of our products will be higher than other study materials in the market. If you want to pass the CRT-261 Exam exam and get the related certification in the shortest time, choosing the CRT-261 Exam training materials from our company will be in the best interests of all people.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers wants to implement Knowledge to assist agents with the resolution of cases.
Which three recommendations should a consultant make to meet this requirement? Choose 3 answers
A. Enable agents to create their own personal articles.
B. Enable suggested articles on new cases.
C. Create an email template to send articles as PDF attachments.
D. Enable article submission during case close.
E. Enable article customization for open cases.
Answer: B,C,D
QUESTION NO: 2
Case escalation rules triggered on the last modification will be reset each time a user does which of the following actions?
A. All of the above
B. Reads the case
C. Adds a related comment to the case
D. Adds an activity or sends an email from the case record
E. Edits the case
Answer: E
QUESTION NO: 3
Universal Containers provides Customer Support for two separate business operations. The cases managed for each operation have different steps and fields.
Which three features could be implemented to support this? Choose 3 answers
A. Page Layouts
B. Support Processes
C. Article Types
D. Omni-Channel
E. Record Types
Answer: B,D,E
QUESTION NO: 4
Universal Containers is trying to reduce the amount of time support agents spend creating cases. The new method for case creation must allow for 4000-5000 new cases a day, as well as the attachment of documents under 25 MB by the customer.
Which method should the Consultant suggest?
A. On-Demand Email-to-Case
B. Web-to-Case forms
C. Standard Email-to-Case
D. Omni-Channel routing
Answer: C
QUESTION NO: 5
Which technology will allow a client to enable ideas on a public website? There are two correct answers.
A. Force.com Web Services API
B. Force.com Sites
C. Customer portalPartner portal
D. Self-service portal
E. Partner portal
Answer: A,B
All the preparation material reflects latest updates in SAP C_SIGPM_2403 certification exam pattern. Huawei H20-421_V1.0 - As is known to us, where there is a will, there is a way. CompTIA N10-008 - This innovative facility provides you a number of practice questions and answers and highlights the weak points in your learning. Tableau TDS-C01 - It is never too late to learn new things. SAP C_THR70_2404 - Our behavior has been strictly ethical and responsible to you, which is trust worthy.
Updated: May 28, 2022