Omgzlook provide the best CRT-261 Book exam dumps PDF materials in this field which is helpful for you. Sometimes hesitating will lead to missing a lot of opportunities. If you think a lot of our CRT-261 Book exam dumps PDF, you should not hesitate again. To ensure that you have a more comfortable experience before you choose to purchase our CRT-261 Book exam quiz, we provide you with a trial experience service. Once you decide to purchase our CRT-261 Book learning materials, we will also provide you with all-day service. Before you try to attend the CRT-261 Book practice exam, you need to look for best learning materials to easily understand the key points of CRT-261 Book exam prep.
The way to pass the CRT-261 Book actual test is diverse.
It is known to us that practicing the incorrect questions is very important for everyone, so our CRT-261 - Certification Preparation for Service Cloud Consultant Book exam question provide the automatic correcting system to help customers understand and correct the errors. CRT-261 Actual Test Answers online test engine can simulate the actual test, which will help you familiar with the environment of the CRT-261 Actual Test Answers real test. The CRT-261 Actual Test Answers self-assessment features can bring you some convenience.
The three versions of our CRT-261 Book exam questions are PDF & Software & APP version for your information. Each one has its indispensable favor respectively. All CRT-261 Book training engine can cater to each type of exam candidates’ preferences.
You final purpose is to get the Salesforce CRT-261 Book certificate.
For a long time, high quality is our CRT-261 Book exam questions constantly attract students to participate in the use of important factors, only the guarantee of high quality, to provide students with a better teaching method, and at the same time the CRT-261 Book practice quiz brings more outstanding teaching effect. Our high-quality CRT-261 Book} learning guide help the students know how to choose suitable for their own learning method, our CRT-261 Book study materials are a very good option.
More importantly, it is evident to all that the CRT-261 Book training materials from our company have a high quality, and we can make sure that the quality of our products will be higher than other study materials in the market. If you want to pass the CRT-261 Book exam and get the related certification in the shortest time, choosing the CRT-261 Book training materials from our company will be in the best interests of all people.
CRT-261 PDF DEMO:
QUESTION NO: 1
Universal Containers has determined that case list views are slow to load because of the large number of cases in the system.
Which two actions will improve the performance of the list views? Choose 2 answers
A. Reduce the number of fields displayed
B. Restrict visibility of the views
C. Filter the views by case owner
D. Remove filter criteria from the views
Answer: A,C
QUESTION NO: 2
A company would like to implement a solution that would hold service reps accountable to customer Service Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers
A. Create an Entitlement Process.
B. Configure Service Contracts.
C. Set up Milestones.
D. Enable Work Orders.
Answer: A,C
QUESTION NO: 3
Universal Containers' support management team has noticed an increase in wait times over the last several months when customers call in for support. Which two recommendations should a
Consultant suggest to help decrease customer wait times? Choose 2 answers
A. Set up analytical snapshots to capture key case information and create historical trending reports.
B. Set up a Salesforce Customer Community that will allow customers to create cases online.
C. Create a case escalation rules to route high-priority cases directly to supervisors for resolution.
D. Create reports to analyze call data in order to understand peak times and ensure adequate staffing.
Answer: B,D
QUESTION NO: 4
Universal Containers' support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc). Additional requirements are listed below:
* Support attachments up to 30 MB per inquiry
* Over 10,000 inquiries per day
What solution should a consultant recommend to meet these requirements?
A. Emall-to-Case
B. Customer Chatter groups
C. Web-to-Case
D. On-Demand Email-to-Case
Answer: A
QUESTION NO: 5
A Service Manager has just configured Live Agent at a company site. Now, the Agents cannot see the Live Agent footer component in the console.
Which configuration option should be verified?
A. verify that users have access to the Live Agent chat buttons.
B. Verify that users are assigned the Live Agent user profile.
C. Verify that users are assigned the Live Agent feature license.
D. Verify that users have access to the Live Agent public group.
Answer: B
All the preparation material reflects latest updates in Blue Prism ROM2 certification exam pattern. Salesforce Data-Cloud-Consultant - As is known to us, where there is a will, there is a way. SAP C-THR81-2405 - This innovative facility provides you a number of practice questions and answers and highlights the weak points in your learning. WGU Managing-Human-Capital - At the same time, you will have more income to lead a better life and develop your life quality. Huawei H28-155_V1.0 - Our behavior has been strictly ethical and responsible to you, which is trust worthy.
Updated: May 28, 2022