What are you waiting now? Just rush to buy our MB-230 New Practice Questions Pdf study guide! If you buy the MB-230 New Practice Questions Pdf practice materials within one year you can enjoy free updates. Being the most competitive and advantageous company in the market, our MB-230 New Practice Questions Pdf exam questions have help tens of millions of exam candidates, realized their dreams all these years. We take the leader position in the career of assisting the candidates in passing their MB-230 New Practice Questions Pdf exams and gaining their dreaming certifications. On the way to be successful, a large number of the candidates feel upset or disturbed when they study with the books or other MB-230 New Practice Questions Pdf exam materials. The passing rate of our MB-230 New Practice Questions Pdf exam materials are very high and about 99% and so usually the client will pass the exam successfully.
Microsoft Dynamics 365 MB-230 Moreover, we have Demos as freebies.
With our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant New Practice Questions Pdf study materials, you can have different and pleasure study experience as well as pass MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant New Practice Questions Pdf exam easily. If you decide to buy our New MB-230 Braindumps test guide, the online workers of our company will introduce the different function to you. You will have a deep understanding of the three versions of our New MB-230 Braindumps exam questions.
As we will find that, get the test MB-230 New Practice Questions Pdf certification, acquire the qualification of as much as possible to our employment effect is significant. But how to get the test MB-230 New Practice Questions Pdf certification didn't own a set of methods, and cost a lot of time to do something that has no value. With our MB-230 New Practice Questions Pdf exam Practice, you will feel much relax for the advantages of high-efficiency and accurate positioning on the content and formats according to the candidates’ interests and hobbies.
Microsoft MB-230 New Practice Questions Pdf - As for us, the customer is God.
We can say that how many the MB-230 New Practice Questions Pdf certifications you get and obtain qualification certificates, to some extent determines your future employment and development, as a result, the MB-230 New Practice Questions Pdf exam guide is committed to helping you become a competitive workforce, let you have no trouble back at home. Actually, just think of our MB-230 New Practice Questions Pdf test prep as the best way to pass the exam is myopic. They can not only achieve this, but ingeniously help you remember more content at the same time.
The inevitable trend is that knowledge is becoming worthy, and it explains why good MB-230 New Practice Questions Pdf resources, services and data worth a good price. We always put our customers in the first place.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Our ECCouncil 312-85 preparation practice are highly targeted and have a high hit rate, there are a lot of learning skills and key points in the exam, even if your study time is very short, you can also improve your ECCouncil 312-85 exam scores very quickly. Our SAP C-BW4H-214 exam questions are compiled by experts and approved by authorized personnel and boost varied function so that you can learn SAP C-BW4H-214 test torrent conveniently and efficiently. AACN CCRN-Adult - You are the best and unique in the world. However, it’s not easy for those work officers who has less free time to prepare such an Splunk SPLK-2003 exam. Not only we offer the best CIW 1D0-623 training prep, but also our sincere and considerate attitude is praised by numerous of our customers.
Updated: May 28, 2022