We are concerted company offering tailored services which include not only the newest and various versions of MB-230 Latest Test Collection File practice guide, but offer one-year free updates of our MB-230 Latest Test Collection File exam questions services with patient staff offering help 24/7. So there is considerate and concerted cooperation for your purchasing experience accompanied with patient staff with amity. Their enrichment is dependable and reliable on the MB-230 Latest Test Collection File training braindumps. Admittedly, our MB-230 Latest Test Collection File real questions are your best choice. We also estimate the following trend of exam questions may appear in the next exam according to syllabus. We can tell you that our MB-230 Latest Test Collection File test prep concentrate on systematic study, which means all your study is logic.
Microsoft Dynamics 365 MB-230 So you must act from now.
When you try our part of Microsoft certification MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Test Collection File exam practice questions and answers, you can make a choice to our Omgzlook. Now Omgzlook provide you a effective method to pass Microsoft certification Latest MB-230 Test Camp exam. It will play a multiplier effect to help you pass the exam.
Since Microsoft MB-230 Latest Test Collection File certification is so popular and our Omgzlook can not only do our best to help you pass the exam, but also will provide you with one year free update service, so to choose Omgzlook to help you achieve your dream. For tomorrow's success, is right to choose Omgzlook. Selecting Omgzlook, you will be an IT talent.
Microsoft MB-230 Latest Test Collection File - I wish you good luck.
Omgzlook website is fully equipped with resources and the questions of Microsoft MB-230 Latest Test Collection File exam, it also includes the Microsoft MB-230 Latest Test Collection File exam practice test. Which can help candidates prepare for the exam and pass the exam. You can download the part of the trial exam questions and answers as a try. Omgzlook provide true and comprehensive exam questions and answers. With our exclusive online Microsoft MB-230 Latest Test Collection File exam training materials, you'll easily through Microsoft MB-230 Latest Test Collection File exam. Our site ensure 100% pass rate.
We all know that in the fiercely competitive IT industry, having some IT authentication certificates is very necessary. IT authentication certificate is a best proof for your IT professional knowledge and experience.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
SAP C_C4H620_34 - Omgzlook speak with the facts, the moment when the miracle occurs can prove every word we said. Microsoft's HP HP2-I65 exam certification is one of the most valuable contemporary of many exam certification. Microsoft Fortinet NSE7_NST-7.2 certification exam will definitely lead you to a better career prospects. Omgzlook Microsoft Fortinet FCP_WCS_AD-7.4 exam training materials bear with a large number of the exam questions you need, which is a good choice. CompTIA CS0-003 - It can guarantee you 100% pass the exam.
Updated: May 28, 2022