It is known to us that time is money, and all people hope that they can spend less time on the pass. We are happy to tell you that The Microsoft Dynamics 365 Customer Service Functional Consultant exam questions from our company will help you save time. With meticulous care design, our study materials will help all customers pass their exam in a shortest time. We cannot predicate what will happen in the future. To avoid being washed out by the artificial intelligence, we must keep absorbing various new knowledge. Everything that appears in our products has been inspected by experts.
Microsoft Dynamics 365 MB-230 Selecting Omgzlook means choosing a success
Microsoft Dynamics 365 MB-230 Latest Study Guide Sheet - Microsoft Dynamics 365 Customer Service Functional Consultant You can get the information you want to know through the trial version. You can free download part of Omgzlook's practice questions and answers about Microsoft certification MB-230 Latest Exam Simulator exam online, as an attempt to test our quality. As long as you choose to purchase Omgzlook's products, we will do our best to help you pass Microsoft certification MB-230 Latest Exam Simulator exam disposably.
As we all know, MB-230 Latest Study Guide Sheet certificates are an essential part of one’s resume, which can make your resume more prominent than others, making it easier for you to get the job you want. For example, the social acceptance of MB-230 Latest Study Guide Sheet certification now is higher and higher. If you also want to get this certificate to increase your job opportunities, please take a few minutes to see our MB-230 Latest Study Guide Sheet training materials.
Microsoft MB-230 Latest Study Guide Sheet - The free demo has three versions.
Never say you can not do it. This is my advice to everyone. Even if you think that you can not pass the demanding Microsoft MB-230 Latest Study Guide Sheet exam. You can find a quick and convenient training tool to help you. Omgzlook's Microsoft MB-230 Latest Study Guide Sheet exam training materials is a very good training materials. It can help you to pass the exam successfully. And its price is very reasonable, you will benefit from it. So do not say you can't. If you do not give up, the next second is hope. Quickly grab your hope, itis in the Omgzlook's Microsoft MB-230 Latest Study Guide Sheet exam training materials.
Where is a will, there is a way. And our MB-230 Latest Study Guide Sheet exam questions are the exact way which can help you pass the exam and get the certification with ease.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
However, like all the exams, Microsoft SAP C_SIGDA_2403 test is also very difficult. Here our Huawei H19-412_V1.0 study materials are tailor-designed for you. EMC D-SNC-DY-00 - What do you know about Omgzlook? Have you ever used Omgzlook exam dumps or heard Omgzlook dumps from the people around you? As professional exam material providers in IT certification exam, Omgzlook is certain the best website you've seen. Salesforce Education-Cloud-Consultant - They all have high authority in the IT area. Huawei H13-629_V3.0 - If you obtain Microsoft certificate, you will get a great help.
Updated: May 28, 2022