The clients can consult our online customer staff about how to refund, when will the money be returned backed to them and if they can get the full refund or they can send us mails to consult these issues. Generally speaking, the clients will pass the test if they have finished learning our MB-230 Latest Real Exam Answers test guide with no doubts. The odds to fail in the test are approximate to zero. Our MB-230 Latest Real Exam Answers preparation exam is compiled specially for it with all contents like exam questions and answers from the real MB-230 Latest Real Exam Answers exam. If you make up your mind of our MB-230 Latest Real Exam Answers exam prep, we will serve many benefits like failing the first time attached with full refund service, protecting your interests against any kinds of loss. You can be respected and enjoy the great fame among the industry.
Microsoft Dynamics 365 MB-230 Nowadays, it is hard to find a desirable job.
Microsoft Dynamics 365 MB-230 Latest Real Exam Answers - Microsoft Dynamics 365 Customer Service Functional Consultant It is more and more important for us to keep pace with the changeable world and improve ourselves for the beautiful life. Luckily, we are going to tell you a good new that the demo of the MB-230 Latest Dumps study materials are easily available in our company. If you buy the study materials from our company, we are glad to offer you with the best demo of our study materials.
Whether you are newbie or experienced exam candidates, our MB-230 Latest Real Exam Answers study guide will relieve you of tremendous pressure and help you conquer the difficulties with efficiency. If you study with our MB-230 Latest Real Exam Answers practice engine for 20 to 30 hours, we can claim that you can pass the exam as easy as a pie. Why not have a try?
Microsoft MB-230 Latest Real Exam Answers - You must make a decision as soon as possible!
If we waste a little bit of time, we will miss a lot of opportunities. If we miss the opportunity, we will accomplish nothing. Then, life becomes meaningless. Our MB-230 Latest Real Exam Answers preparation exam have taken this into account, so in order to save our customer’s precious time, the experts in our company did everything they could to prepare our MB-230 Latest Real Exam Answers study materials for those who need to improve themselves quickly in a short time to pass the exam to get the MB-230 Latest Real Exam Answers certification.
Our reputation is earned by high-quality of our learning materials. Once you choose our training materials, you chose hope.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
QUESTION NO: 5
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
Cisco 300-445 - Commonly speaking, people like the in-service staff or the students are busy and don’t have enough time to prepare the exam. IAPP CIPT - We just want to provide you with the best service. Our APEGS NPPE training guide has been well known in the market. We understand you can have more chances getting higher salary or acceptance instead of preparing for the CompTIA 220-1101 exam. But our CompTIA 220-1102 study guide will offer you the most professional guidance.
Updated: May 28, 2022