You will find that you can receive our MB-230 Latest Practice Test Fee training guide in just a few minutes, almost 5 to 10 minutes. And if you have any questions, you can contact us at any time since we offer 24/7 online service for you. There is considerate and concerted cooperation for your purchasing experience on our MB-230 Latest Practice Test Fee exam braindumpsaccompanied with patient staff with amity. And we have become a popular brand in this field. Based on a return visit to students who purchased our MB-230 Latest Practice Test Fee actual exam, we found that over 99% of the customers who purchased our MB-230 Latest Practice Test Fee learning materials successfully passed the exam. As long as you try our MB-230 Latest Practice Test Fee exam questions, we believe you will fall in love with it.
Microsoft Dynamics 365 MB-230 As we all know, time and tide waits for no man.
With the high pass rate of our MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Practice Test Fee exam questions as 98% to 100% which is unbeatable in the market, we are proud to say that we have helped tens of thousands of our customers achieve their dreams and got their MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Practice Test Fee certifications. As we all know, it is difficult to prepare the Reliable MB-230 Exam Price exam by ourselves. Excellent guidance is indispensable.
To be convenient for the learners, our MB-230 Latest Practice Test Fee certification questions provide the test practice software to help the learners check their learning results at any time. Our MB-230 Latest Practice Test Fee study practice guide takes full account of the needs of the real exam and conveniences for the clients. Our MB-230 Latest Practice Test Fee certification questions are close to the real exam and the questions and answers of the test bank cover the entire syllabus of the real exam and all the important information about the exam.
Microsoft MB-230 Latest Practice Test Fee - You can spend more time doing other things.
our MB-230 Latest Practice Test Fee study materials will also save your time and energy in well-targeted learning as we are going to make everything done in order that you can stay focused in learning our MB-230 Latest Practice Test Fee study materials without worries behind. We are so honored and pleased to be able to read our detailed introduction and we will try our best to enable you a better understanding of our MB-230 Latest Practice Test Fee study materials better.
As long as our MB-230 Latest Practice Test Fee learning material updated, users will receive the most recent information from our MB-230 Latest Practice Test Fee learning materials. So, buy our products immediately!
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
On Omgzlook website you can free download part of the exam questions and answers about Microsoft certification Microsoft SC-200 exam to quiz our reliability. By visit our website, the user can obtain an experimental demonstration, free after the user experience can choose the most appropriate and most favorite Salesforce Media-Cloud-Consultant exam questions download. Salesforce Marketing-Cloud-Account-Engagement-Specialist exam is a Microsoft certification exam and IT professionals who have passed some Microsoft certification exams are popular in IT industry. Amazon SAP-C02-KR - What are you waiting for? Just buy our exam braindumps! Amazon SOA-C02 - If you choose Omgzlook, we promise that we will try our best to help you pass the exam and also provide you with one year free update service.
Updated: May 28, 2022