You can free download the demos to have a look at our quality and the accuracy of the content easily. No matter which country you are currently in, you can be helped by our MB-230 Latest Exam Questions Explanations real exam. Up to now, our MB-230 Latest Exam Questions Explanations training quiz has helped countless candidates to obtain desired certificate. Our MB-230 Latest Exam Questions Explanations study materials have included all significant knowledge about the exam. So you do not need to pick out the important points by yourself. Our MB-230 Latest Exam Questions Explanations training braindumps are famous for its wonderful advantages.
Microsoft Dynamics 365 MB-230 You can get what you want!
Omgzlook's Microsoft MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Latest Exam Questions Explanations exam training materials can help you 100% pass the exam. We have made all efforts to update our products in order to help you deal with any change, making you confidently take part in the MB-230 Valid Exam Syllabus exam. Every day they are on duty to check for updates of MB-230 Valid Exam Syllabus study materials for providing timely application.
So the choice is important. Omgzlook's Microsoft MB-230 Latest Exam Questions Explanations exam training materials are the best things to help each IT worker to achieve the ambitious goal of his life. It includes questions and answers, and issimilar with the real exam questions.
Come and buy our Microsoft MB-230 Latest Exam Questions Explanations exam questions!
In the past few years, Microsoft certification MB-230 Latest Exam Questions Explanations exam has become an influenced computer skills certification exam. However, how to pass Microsoft certification MB-230 Latest Exam Questions Explanations exam quickly and simply? Our Omgzlook can always help you solve this problem quickly. In Omgzlook we provide the MB-230 Latest Exam Questions Explanations certification exam training tools to help you pass the exam successfully. The MB-230 Latest Exam Questions Explanations certification exam training tools contains the latest studied materials of the exam supplied by IT experts.
And after using our MB-230 Latest Exam Questions Explanations learning prep, they all have marked change in personal capacity to deal with the MB-230 Latest Exam Questions Explanations exam intellectually. The world is full of chicanery, but we are honest and professional in this area over ten years.
MB-230 PDF DEMO:
QUESTION NO: 1
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 4
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 5
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
The industrious Omgzlook's IT experts through their own expertise and experience continuously produce the latest Microsoft Snowflake COF-C02 training materials to facilitate IT professionals to pass the Microsoft certification Snowflake COF-C02 exam. VMware 2V0-32.24 - So during your formative process of preparation, we are willing be your side all the time. Citrix 1Y0-403 - If you fail to pass the exam, Omgzlook will full refund to you. We are determined to give hand to the candidates who want to pass their Network Appliance NS0-304 exam smoothly and with ease by their first try. In order to pass Microsoft certification Netskope NSK300 exam some people spend a lot of valuable time and effort to prepare, but did not succeed.
Updated: May 28, 2022