About the upcoming MB-230 Visual Cert Exam exam, do you have mastered the key parts which the exam will test up to now? Everyone is conscious of the importance and only the smart one with smart way can make it. Maybe you are unfamiliar with our MB-230 Visual Cert Exam latest material, but our MB-230 Visual Cert Exam real questions are applicable to this exam with high passing rate up to 98 percent and over. And you can choose the favorite one. Our experts generalize the knowledge of the exam into our MB-230 Visual Cert Exam exam materials showing in three versions. According to the data that are proved and tested by our loyal customers, the pass rate of our MB-230 Visual Cert Exam exam questions is high as 98% to 100%.
Microsoft Dynamics 365 MB-230 You can directly select our products.
Microsoft Dynamics 365 MB-230 Visual Cert Exam - Microsoft Dynamics 365 Customer Service Functional Consultant And you can free donwload the demos to have a look. In addition to the lack of effort, you may also not make the right choice on our MB-230 Reliable Real Test Question exam questions. A good choice can make one work twice the result with half the effort, and our MB-230 Reliable Real Test Question study materials will be your right choice.
So our MB-230 Visual Cert Exam real questions may help you generate financial reward in the future and provide more chances to make changes with capital for you and are indicative of a higher quality of life. It is not just an easy decision to choose our MB-230 Visual Cert Exam prep guide, because they may bring tremendous impact on your individuals development. Holding a professional certificate means you have paid more time and effort than your colleagues or messmates in your major, and have experienced more tests before succeed.
Microsoft MB-230 Visual Cert Exam - Omgzlook guarantee 100% success.
Nowadays, online shopping has been greatly developed, but because of the fear of some uncontrollable problems after payment, there are still many people don't trust to buy things online, especially electronic products. But you don't have to worry about this when buying our MB-230 Visual Cert Exam actual exam. Not only will we fully consider for customers before and during the purchase on our MB-230 Visual Cert Exam practice guide, but we will also provide you with warm and thoughtful service on the MB-230 Visual Cert Exam training guide.
If you find any quality problems of our MB-230 Visual Cert Exam or you do not pass the exam, we will unconditionally full refund. Omgzlook is professional site that providing Microsoft MB-230 Visual Cert Exam questions and answers , it covers almost the MB-230 Visual Cert Exam full knowledge points.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 2
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 3
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 4
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 5
You are a customer service manager for a company using Dynamics 365 for Customer Service.
You need to set up queues to manage support. You assign a team to each queue.
What type of queue should you configure?
A. Private
B. Business unit
C. Personal
D. Public
Answer: A
Explanation
Section: Topic 3, Manage queues, entitlements, and SLAs
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up- queuesmanage-ac
Perhaps you know nothing about our Tibco TCA-Tibco-BusinessWorks study guide. Cisco 500-443 - Omgzlook has been to make the greatest efforts to provide the best and most convenient service for our candidates. CompTIA N10-008 - Then after deliberate considerations, you can directly purchase the most suitable one for yourself. Omgzlook's Microsoft CompTIA 220-1101 exam training materials is a very good training materials. Oracle 1z1-071 - Although we might come across many difficulties during pursuing our dreams, we should never give up.
Updated: May 28, 2022