The gold content of the materials is very high, and the updating speed is fast. By our MB-230 Test Guide Materials exam prep, you can find the most suitable information according to your own learning needs at any time, and make adjustments and perfect them at any time. Our MB-230 Test Guide Materials learning materials not only provide you with information, but also for you to develop the most suitable for your learning schedule, this is tailor-made for you, according to the timetable to study and review. Passing the MB-230 Test Guide Materials exam with least time while achieving aims effortlessly is like a huge dreams for some exam candidates. Actually, it is possible with our proper MB-230 Test Guide Materials learning materials. At the same time, our MB-230 Test Guide Materials study torrent will also save your time and energy in well-targeted learning as we are going to make everything done in order that you can stay focused in learning our MB-230 Test Guide Materials study materials without worries behind.
Microsoft Dynamics 365 MB-230 Our workers have checked for many times.
We have free demos of the MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Test Guide Materials exam materials that you can try before payment. We have taken all your worries into consideration. Also, we adopt the useful suggestions about our Reliable Test MB-230 Passing Score study materials from our customers.
Our service staff will help you solve the problem about the MB-230 Test Guide Materials training materials with the most professional knowledge and enthusiasm. We believe that can completely dispel your worries on MB-230 Test Guide Materials exam braindumps. So please feel free to contact us if you have any trouble on our MB-230 Test Guide Materials practice questions.
Microsoft MB-230 Test Guide Materials - So you can have wide choices.
Omgzlook Microsoft MB-230 Test Guide Materials exam training materials can help you to come true your dreams. Because it contains all the questions of Microsoft MB-230 Test Guide Materials examination. With Omgzlook, you could throw yourself into the exam preparation completely. With high quality training materials by Omgzlook provided, you will certainly pass the exam. Omgzlook can give you a brighter future.
We believe that our study materials will have the ability to help all people pass their MB-230 Test Guide Materials exam and get the related exam in the near future. Our company have the higher class operation system than other companies, so we can assure you that you can start to prepare for the MB-230 Test Guide Materials exam with our study materials in the shortest time.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Microsoft DP-900-KR - With it you can secure your career. Next, through my introduction, I hope you can have a deeper understanding of our ISACA CISA-KR learning quiz. Network Appliance NS0-014 - The curtain of life stage may be opened at any time, the key is that you are willing to show, or choose to avoid. We have three versions of our Salesforce MuleSoft-Integration-Associate exam braindumps: the PDF, the Software and the APP online. Fortinet FCSS_NST_SE-7.4 - What's more important, you must choose the most effective exam materials that suit you.
Updated: May 28, 2022