Our MB-230 Real Test Answer study materials will remedy your faults of knowledge understanding. As we know, some people failed the exam before, and lost confidence in this agonizing exam before purchasing our MB-230 Real Test Answer training guide. Also it is good for releasing pressure. Those considerate services are thoughtful for your purchase experience and as long as you need us, we will solve your problems. Our staff is suffer-able to your any questions related to our MB-230 Real Test Answer test guide. We offer money back guarantee if anyone fails but that doesn’t happen if one use our MB-230 Real Test Answer dumps.
Microsoft Dynamics 365 MB-230 We strongly advise you to have a brave attempt.
MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Real Test Answer exam questions promise that if you fail to pass the exam successfully after purchasing our product, we are willing to provide you with a 100% full refund. It is time for you to plan your life carefully. After all, you have to make money by yourself.
We will send our MB-230 Real Test Answer exam question in 5-10 minutes after their payment. Because the most clients may be busy in their jobs or other significant things, the time they can spare to learn our MB-230 Real Test Answer learning guide is limited and little. But if the clients buy our MB-230 Real Test Answer training quiz they can immediately use our product and save their time.
Microsoft MB-230 Real Test Answer - We guarantee you 100% certified.
When you decide to pass the MB-230 Real Test Answer exam and get relate certification, you must want to find a reliable exam tool to prepare for exam. That is the reason why I want to recommend our MB-230 Real Test Answer prep guide to you, because we believe this is what you have been looking for. Moreover we are committed to offer you with data protect act and guarantee you will not suffer from virus intrusion and information leakage after purchasing our MB-230 Real Test Answer guide torrent. The last but not least we have professional groups providing guidance in terms of download and installment remotely.
If you also have a IT dream, quickly put it into reality. Select Omgzlook's Microsoft MB-230 Real Test Answer exam training materials, and it is absolutely trustworthy.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 3
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
SAP C_WZADM_2404 - You may try it! Huawei H13-527_V5.0 - With it, you will pass the exam easily. HP HPE0-V28 - Our product is of high quality and the passing rate and the hit rate are both high. Even if you spend a small amount of time to prepare for IBM C1000-156 certification, you can also pass the exam successfully with the help of Omgzlook Microsoft IBM C1000-156 braindump. However, our EMC D-PWF-DS-23 training materials can offer better condition than traditional practice materials and can be used effectively.
Updated: May 28, 2022