When you are preparing MB-230 Practice Test Pdf practice exam, it is necessary to grasp the overall knowledge points of real exam by using the latest MB-230 Practice Test Pdf pass guide. Our experts written the accurate MB-230 Practice Test Pdf test answers for exam preparation and created the study guideline for our candidates. We promise you will get high passing mark with our valid MB-230 Practice Test Pdf exam torrent and your money will be back to your account if you failed exam with our study materials. You will love our MB-230 Practice Test Pdf exam questions as long as you have a try! Mercenary men lust for wealth, our company offer high quality MB-230 Practice Test Pdf practice engine rather than focusing on mercenary motives. We often regard learning for MB-230 Practice Test Pdf exam as a torture.
Microsoft Dynamics 365 MB-230 There is no doubt that you can get a great grade.
You can also try the simulated exam environment with MB-230 - Microsoft Dynamics 365 Customer Service Functional Consultant Practice Test Pdf software on PC. So we have adamant attitude to offer help rather than perfunctory attitude. All Latest MB-230 Real Test test prep is made without levity and the passing rate has up to 98 to 100 percent now.
Not only we provide the most valued MB-230 Practice Test Pdf study materials, but also we offer trustable and sincere after-sales services. As we all know, it’s hard to delight every customer. But we have successfully done that.
Microsoft MB-230 Practice Test Pdf - It is very easy and convenient to use and find.
As the employment situation becoming more and more rigorous, it’s necessary for people to acquire more MB-230 Practice Test Pdf skills and knowledge when they are looking for a job. Enterprises and institutions often raise high acquirement for massive candidates, and aim to get the best quality talents. Thus a high-quality MB-230 Practice Test Pdf certification will be an outstanding advantage, especially for the employees, which may double your salary, get you a promotion. So choose us, choose a brighter future.
Our experts are constantly looking for creative way to immortalize our MB-230 Practice Test Pdf actual exam in this line. Their masterpieces are instrumental to offer help and improve your performance in the real exam.
MB-230 PDF DEMO:
QUESTION NO: 1
You are a Dynamics 365 for Customer Service administrator.
You need to categorize activities and cases by using queues.
How should you categorize each record? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
QUESTION NO: 2
You are a system administrator for Dynamics 365 for Customer Service.
All child cases must inherit the product, customer name, case title, and case type from the parent case. Parent cases must not be closed until all child cases are closed.
You need to configure cases.
What should you do?
A. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
In Settings, navigate to Customizations. On the case entity, update the Incident-Incident Resolution case relationship field mapping to include the fields.
B. Add the product and case type fields as fields that child cases will inherit from the parent case. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
C. Create a business rule.
D. Set the closure preference setting to Don't allow parent case closure until all child cases are closed.
Answer: B
QUESTION NO: 3
You are a Dynamics 365 system administrator.
Your customer service team must define goal metrics to track and measure all resolved cases.
You need to create a goal metric with a rollup field.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/sales-enterprise/create-edit- goal-metric
QUESTION NO: 4
You are a Dynamics 365 for Customer Service system administrator.
You need to create service-level agreements (SLAs) to meet company requirements.
What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define- service-levelagree
QUESTION NO: 5
You are implementing Dynamics 365 for Customer Service.
You need to set up available working hours to help desk representatives who have varying schedules.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
IBM C1000-181 - There is an old saying goes, good memory is inferior to sodden ability to write, so we believe that it is a highly productive way for you to memory the knowledge point and review the reference books more effectively. ISACA CISA-CN exam questions can fuel your speed and help you achieve your dream. To keep with such an era, when new knowledge is emerging, you need to pursue latest news and grasp the direction of entire development tendency, our MuleSoft MCPA-Level-1 training questions have been constantly improving our performance and updating the exam bank to meet the conditional changes. You may worry there is little time for you to learn the Cisco 200-201 study tool and prepare the exam because you have spent your main time and energy on your most important thing such as the job and the learning and can’t spare too much time to learn. So if you are in a dark space, our CompTIA PT0-002 exam questions can inspire you make great improvements.
Updated: May 28, 2022